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614 Reviews of Jim Butler KIA - Service Center
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October 08, 2024
Keith was very friendly and nice to work with. He knew what my vehicle needed and assisted getting it taken care of in a timely matter. Thank you. He knew what my vehicle needed and assisted getting it taken care of in a timely matter. Thank you. More
by jeffmiddeke
Verified CustomerEmployees Worked With
October 08, 2024
The service rep was friendly and overall service was prompt and sufficient. All of my needs were addressed prompt and sufficient. All of my needs were addressed More
by ashley.e.catt
Employees Worked With
October 07, 2024
Jonathan was very friendly and made us feel like he wanted our business. Everyone we talked to at the dealership were very nice. wanted our business. Everyone we talked to at the dealership were very nice. More
by Surgantjt
Employees Worked With
October 07, 2024
I arrived at 12 for a 12:10 appt. 2 hours later I asked how much longer till my car got on the shop. I was told around 45 minutes. So, I left not a happy customer. 2 hours later I asked how much longer till my car got on the shop. I was told around 45 minutes. So, I left not a happy customer. More
by kbjones99
Employees Worked With
October 07, 2024
The staff worked me in to get new tires on the only day I had available during the week. They also told me I would need new brakes soon as a heads up which was greatly appreciated. Jonathan & Keith are very had available during the week. They also told me I would need new brakes soon as a heads up which was greatly appreciated. Jonathan & Keith are very kind and helpful. More
by folklore
Employees Worked With
October 07, 2024
Jonathan squeezed me in on the only day I was available. And they gave me a heads up that I would need front brakes soon. And they gave me a heads up that I would need front brakes soon. More
by folklore
Employees Worked With
October 06, 2024
Service at this dealership requires scheduling 3-4 weeks in advance. While the staff is friendly, their service backlog precludes them from being a viable service alternative. in advance. While the staff is friendly, their service backlog precludes them from being a viable service alternative. More
by Brian S.
Employees Worked With
October 06, 2024
Came in for my 1st service and didn't happen. ..Why do all kia service departments suck ..Why do all kia service departments suck More
by nathanlrossow
October 06, 2024
Took 3 times to get the job done. People were nice though. I love the car. People were nice though. I love the car. More
by carolstl70
Employees Worked With
October 06, 2024
I just bought my Telluride and haven't needed the service department, so I don't know who Keith Sutton is. But Katye was phenomenal. She was patient and knowledgeable with my many questions and didn't even f department, so I don't know who Keith Sutton is. But Katye was phenomenal. She was patient and knowledgeable with my many questions and didn't even freak out on the test drive when I enthusiastically announced, "Okay, let's test out the horsepower!" She was so on top of everything and I wouldn't hesitate to do business with her again. Thanks, Katye! More
by sgcooney
