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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
613 Reviews

613 Reviews of Jim Butler KIA - Service Center

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October 10, 2024

Waiting time is high even though had an appointment for maintenance. Had to reschedule for the recall More

by palaniappan1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Keith does and awesome job and always honest, so appreciate working with him and the other folks at JBK. More

by dennismerritt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I had an exceptional experience at Jim Butler Kia! From the moment I walked in, the team made me feel welcomed and comfortable. The sales staff were knowledgeable, patient, and took the time to unders More

by yongkeecho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Fanger
October 10, 2024

Excellent dealer service. Cheryl Cooper was extremely helpful and knowledgable in processing our transaction. I don't remember Keith Sutton -- sorry Keith. Scott was also v More

by jdsres1
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Seigfred,Cheryl Cooper
October 09, 2024

My Telluride had an open recall. Everyone was nice, professional, and attentive. The service took about 2 hours but I the staff checked in and informed me of the status and how t More

by tillyflaggs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
October 09, 2024

Oil leaked after oil change. Complimentary car wash sucked. Your staff was very unfriendly and rude. More

by As
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Hutchens
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Very kind and inviting. Helped me figure out where to go for parts and services More

by 007.isaiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Very helpful, nice, and inviting. Pleasant staff. Nice show room. Large inventory of cars and eager to help customer More

by patricksbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

The person at service desk was friendly. I waited and was kept updated. Service completed More

by dsdoddrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their name
October 08, 2024

Keith was very friendly and nice to work with. He knew what my vehicle needed and assisted getting it taken care of in a timely matter. Thank you. More

by jeffmiddeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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