533 Reviews of Jim Butler KIA - Service Center
Super friendly and thorough. I appreciate the promptness from the technicians and Keith! Will be coming back for service opportunities. I appreciate the promptness from the technicians and Keith! Will be coming back for service opportunities. More
Wonderful person. He filled my tank back up and got my car key programed. Awesome work. He filled my tank back up and got my car key programed. Awesome work. More
My wife was treated very poorly by the service writer. Scott Johnson the General Manager of Jim Butler KIA refuses to return my phone calls. The sales person I bought the car from Cheryl Cooper, knows I a Scott Johnson the General Manager of Jim Butler KIA refuses to return my phone calls. The sales person I bought the car from Cheryl Cooper, knows I am unhappy with my new Kia Sportage but still continues to send me emails to try and take my car in on trade and buy another car from this dealership. Nightmare of a car buying experience for me at Jim Butler KIA. More
Keith is one of the main reasons we like bringing our cars to Jim Butler KIA for service. Having a person in Service to answer the phone is a nice solution vs having our calls go to voice mail and then cars to Jim Butler KIA for service. Having a person in Service to answer the phone is a nice solution vs having our calls go to voice mail and then tell us we should get on the web site to schedule an appt. That may be fine for routine maintenance but that wont work for more urgent, unplanned, maintenance The website and a message is very impersonal.. More
Christina was a big help and was able to explain issues I may want to take care of. may want to take care of. More
Service appointment went well. Very nice staff. Kept me informed of the progress. Found a small problem I was unaware of and fixed it. Very nice staff. Kept me informed of the progress. Found a small problem I was unaware of and fixed it. More
Tyler was wonderful and sold us our car. We don’t know who Jonathan is. Everything was first class. We don’t know who Jonathan is. Everything was first class. More
Christina kept me informed as to the progress on my car, everything went smoothly and they got me in and out in a short period of time, coffee was good also. everything went smoothly and they got me in and out in a short period of time, coffee was good also. More
Great service made easy! Very much appreciated. Our advisor did a great job and explained everything well! Very much appreciated. Our advisor did a great job and explained everything well! More