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Jim Butler KIA - Service Center

Chesterfield, MO

4.4
533 Reviews

533 Reviews of Jim Butler KIA - Service Center

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August 29, 2024

Super friendly and thorough. I appreciate the promptness from the technicians and Keith! Will be coming back for service opportunities. More

by jarhend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Wonderful person. He filled my tank back up and got my car key programed. Awesome work. More

by melissalshepard38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

My wife was treated very poorly by the service writer. Scott Johnson the General Manager of Jim Butler KIA refuses to return my phone calls. The sales person I bought the car from Cheryl Cooper, knows I a More

by gc1bldr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheryl Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Keith is one of the main reasons we like bringing our cars to Jim Butler KIA for service. Having a person in Service to answer the phone is a nice solution vs having our calls go to voice mail and then More

by incitydreams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Christina was a big help and was able to explain issues I may want to take care of. More

by solorodney96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Rice
August 26, 2024

Service appointment went well. Very nice staff. Kept me informed of the progress. Found a small problem I was unaware of and fixed it. More

by J.Russell_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Tyler was wonderful and sold us our car. We don’t know who Jonathan is. Everything was first class. More

by bstolzberg
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vernisha Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Christina kept me informed as to the progress on my car, everything went smoothly and they got me in and out in a short period of time, coffee was good also. More

by laceyj919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rice
August 25, 2024

Prompt and courteous explanation of work done was perfect great follow up. Pleasant environment to wait in. More

by beckykrueger61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rice
August 23, 2024

Great service made easy! Very much appreciated. Our advisor did a great job and explained everything well! More

by dt0726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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