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533 Reviews of Jim Butler KIA - Service Center
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September 13, 2024
I am a repeat buyer at Jim Butler Kia. I choose this dealership because of Keith Sutton in Service. I’ve been having my old and now my new Kia’s serviced here for almost 15 years and Keith I choose this dealership because of Keith Sutton in Service. I’ve been having my old and now my new Kia’s serviced here for almost 15 years and Keith has been there the entire time and knows his regular customers. Keith is professional, friendly, and by far the best service rep I’ve ever dealt with. I know my car is in good hands. More
by abcdewing
Verified Customer
September 13, 2024
Dealership is efficient and well equipped to handle all auto services. The facility has all the amenities for waiting customers. auto services. The facility has all the amenities for waiting customers. More
by efsarino
Employees Worked With
September 13, 2024
Excellent service every was ok, all very clean and the service was too quick, I will recommend to my friends service was too quick, I will recommend to my friends More
by cuauh.perez
Employees Worked With
September 13, 2024
Friendly salesman, quick service, honest and upfront without any pressure, and very comfortable dealership. Will come back without any pressure, and very comfortable dealership. Will come back More
by nicholasjstafford
September 13, 2024
Very professional, they worked really hard to get me into my dream car and they felt like family. Cheryl was a great help and gave me great advice as far as payments and refinancing. my dream car and they felt like family. Cheryl was a great help and gave me great advice as far as payments and refinancing. More
by jerrisae
September 11, 2024
Very friendly. Easy to talk to. He kept me informed of status of repair. Service was done expeditiously. Easy to talk to. He kept me informed of status of repair. Service was done expeditiously. More
by brendaakessel
Employees Worked With
September 11, 2024
Jonathan was excellent with setting clear expectations, provided a comfortable experience with the planned service and was clear with the service summary when it was done. Thanks! provided a comfortable experience with the planned service and was clear with the service summary when it was done. Thanks! More
by GPF
September 10, 2024
I bought my vehicle brand new in end of June and in early July I noticed a blue line on my screen. I have reached out to Kia service department and spoke with Keith Sutton several times about this issue with July I noticed a blue line on my screen. I have reached out to Kia service department and spoke with Keith Sutton several times about this issue with the screen. I took my vehicle up to the service department to be looked at, just for nothing to be resolved or changed. Everytime I called, I’m asked for me to send screenshot of the screen by email, which I do and now it’s September, I have yet to hear back or provided an update on the steps need to take. it’s very upsetting to buy a new vehicle from Kia and to already have an issue right out the gate, that has yet to be resolved. I have been provided absolutely no help or communication from and the Kia service team. All I’m wanting is blue line to be removed From screen on my new vehicle. More
by Danyiel Boer
Employees Worked With
September 10, 2024
Made the appointment weeks in advance for a recall. After sitting for hours I was informed they didn't have the right part to fix the recall. I had to take a day off work. After sitting for hours I was informed they didn't have the right part to fix the recall. I had to take a day off work. More
by reneighbor
September 10, 2024
Great service with attention to detail. Also, very prompt and professional. Thanks did not have to wait very long for the job to be completed and was back on the road to n no time. Also, very prompt and professional. Thanks did not have to wait very long for the job to be completed and was back on the road to n no time. More
by Debra
