Jim Butler KIA - Service Center

Excellent customer service, kind, was not pushy, willing to listen and understand what i wanted. to listen and understand what i wanted. More

Katie was great. She was attentive and responsive. Will continue to shop with her. Thanks She was attentive and responsive. Will continue to shop with her. Thanks More

The sale process was great my issue was after the sale was completed the dealership failed to respond in a timely manner when I called or texted I either received no response or would be told that they wo was completed the dealership failed to respond in a timely manner when I called or texted I either received no response or would be told that they would get right back to me and then there was no response. The communication part is a huge deal in any business. I just wish the communication was a lot better after the sale. More

Keith provided excellent customer service. My car was picked up and returned with the planned services completed. My car was picked up and returned with the planned services completed. More

James was really helpful and did a great job letting me know what was needed on my car know what was needed on my car More

KIA, with less than 18,000 miles, broke down and had to be towed. This was a Thursday at noon. We were told it probably wouldn’t be looked at that day. Asked about a loaner, offered a rental for $90 a day. be towed. This was a Thursday at noon. We were told it probably wouldn’t be looked at that day. Asked about a loaner, offered a rental for $90 a day. Contacted Enterprise and rented a car, which we had to have for 5 days since we were not contacted about our vehicle until 5:00 on Tuesday. The problem was a recall item but still have not received that notice. Picked up a loaner on Wednesday and returned the rental. In the paperwork, it showed that the loaner would have been $49 a day but was covered because our vehicle was still under warranty. Very disappointed at the time it took just to look at our car and the expense we had because of the rental. Also being told a loaner would cost us $90 a day but was listed as $49 on the paperwork. This is the second car we purchased here but will not be back. More

All was fine. If you need 15 words, this sentence should cover it well enough. If you need 15 words, this sentence should cover it well enough. More

Good afternoon, Great customer service. Thank you for servicing me and my car. Thanks very much. Thank you for servicing me and my car. Thanks very much. More

Jim butler Kia was very professional and polite. They helped me get my oil change done They helped me get my oil change done More

Good service. Great salesmen. Great location Great doing business with them. Love my car and servicd Great salesmen. Great location Great doing business with them. Love my car and servicd More