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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
613 Reviews

613 Reviews of Jim Butler KIA - Service Center

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November 05, 2024

They were very professional and explained all that was checked on my car beyond the oil change. More

by robin.krivanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Trustworthy with great communication and knowledge! Thank you for the solid service! A+++ would recommend More

by Hayleyaschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES DELALOYE
November 04, 2024

James is a breath of fresh air in a world that seems to have forgotten what good customer service is. His communication was outstanding. The work was done right the first time and completed when promised. More

by jasonkober4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES DELALOYE
November 04, 2024

Everything went off like I thought it would including recall work, took a bit longer than expected but work was exceptional More

by jason.m.schroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES DELALOYE
November 04, 2024

Very nice place, salesman was great, he answered all of my questions, took time to listen to me about my wants and Ned’s with warranty questions! More

by amooremilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES DELALOYE
November 04, 2024

I like the Sales and Service at this dealership. They are friendly and trustworthy. They are very good in getting me in and out on service work. An extremely friendly staff. Good place to do busin More

by daheinrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES DELALOYE
November 04, 2024

Overall good service however the system lost my reservation which I made via a phone call. More

by blangan950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I arrived and was greeted right away, James Delaloye discussed the service that was to be done and was handled perfectly. More

by stevemaples54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES DELALOYE
November 02, 2024

The service department is very fast and knowledgeable. I appreciate how upfront and stress free it is whenever I bring my vehicle in for service. More

by trogg199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Great as always! They did the recall with oil change and ordered the parts. If oil changes were cheaper that would be great! More

by cdpeacock1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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