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Jim Butler KIA - Service Center

Chesterfield, MO

4.6
889 Reviews

889 Reviews of Jim Butler KIA - Service Center

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May 19, 2025

Service Department is wonderful to work with. Keith always keeps me up to date on work being completed and any recommended activities to schedule. More

by mherleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Excellent customer service. Very responsive and tuned in to customer needs. Fast, friendly service. Keith kept me informed all the way thru the process. More

by dld1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Good experience. Greeted. Office was ready for appt. Lounge was comfortable. Everything explained well. Got me out of there quickly. More

by ursulj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
May 16, 2025

Paul did an outstanding job assisting me with getting set up in the system. He went above and beyond by holding a call with my maintenance service coverage company and informing me that he had added complime More

by asad.allahverdiyev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Great experience! !! Cheryl Cooper was amazing!!! This is my 3rd Kia I’ve purchased . The Credit Manager Scott was Awesome. They got me in & out . I had the rest of t More

by Arlinda10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Butler is a high-volume dealer, but is still able to give excellent personal service in sales and service. When rating the various services if I could give an "excellent" rating in place of the "very good" ( More

by bborger02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Paul and Jim Butler Kia provided phenomenal service the entire time I was at the business and even the days following. More

by Stinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Jonathan provided exceptional service. He was very friendly and knowledgeable. He communicated everything frequently and made sure everything went smoothly. More

by beckyheath5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
May 14, 2025

Keith in service is outstanding. Friendly, knowledgeable. will continue to use Jim Butler Kia and gang. More

by KD_SUTTON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
May 13, 2025

Jonathan was extremely conscience of my time and issues needing to be addressed! There was a slight issue that he got resolved in a very timely manner! More

by Nivek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
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