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Jim Butler KIA - Service Center

Chesterfield, MO

4.4
533 Reviews

533 Reviews of Jim Butler KIA - Service Center

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October 04, 2024

They were very thorough in explaining everything to me and went above and beyond to help me. Highly recommend! More

by a_r_elkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Very friendly and time spent buying my car was fast and very easy for me. More

by Jdauten
Recommend Dealer
Yes
Employees Worked With
Mikayla Fanger
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

The service is always top rate! Friendly and keeps you posted on the work that was done or needs to be done. No pressure to buy extra parts. More

by amy566lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I find it very comforting when I walk into Jim Butler Kia and Keith Sutton knows my name. He’s been my service representative for about 14 years. I’m on my second Kia and I chose to purchase here again becau More

by abcdewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Super easy, honest, and helpful process. I definitely would recommend for anyone looking to purchase a vehicle. More

by Belenfarrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Great experience! ! Great price, great car! Would do it all over again! Thank you for the great experience! More

by ranger646464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dom- Financing , Doug Willis
October 01, 2024

I was there 2 hours past my appointment time. Checked to see when the oil change was going to be done. Found out they had not started. Totally unacceptable. More

by mghaywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not see their picture
Oct 01, 2024 -

Jim Butler KIA responded

Mr. Haywood, my name is Jake Borgmeyer, I am the service manager at Jim Butler Kia. I was very disappointed when I read your review. I am going to gather some information and call you to discuss the issues you had. Thank you for letting us know so we can make corrections.

October 01, 2024

Service was good. My only problem/complaint is that my safety recall and my warranty repairs needed parts that weren't in stock. The dealer - Jim Butler Kia - pr More

by trparsons2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Jim Butler had a great staff to work with and the service center had all the convenience of home. Highly recommended More

by cdkamman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Keith was so helpful, dependable, courteous, and kind every step of the service appointment. I always ask for Keith when I need any help with my Kia!!! More

by louLou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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