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Jim Butler KIA - Service Center

Chesterfield, MO

4.4
534 Reviews

534 Reviews of Jim Butler KIA - Service Center

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October 10, 2024

Excellent dealer service. Cheryl Cooper was extremely helpful and knowledgable in processing our transaction. I don't remember Keith Sutton -- sorry Keith. Scott was also v More

by jdsres1
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Seigfred,Cheryl Cooper
October 09, 2024

My Telluride had an open recall. Everyone was nice, professional, and attentive. The service took about 2 hours but I the staff checked in and informed me of the status and how t More

by tillyflaggs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
October 09, 2024

Oil leaked after oil change. Complimentary car wash sucked. Your staff was very unfriendly and rude. More

by As
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Hutchens
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Very kind and inviting. Helped me figure out where to go for parts and services More

by 007.isaiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Very helpful, nice, and inviting. Pleasant staff. Nice show room. Large inventory of cars and eager to help customer More

by patricksbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

The person at service desk was friendly. I waited and was kept updated. Service completed More

by dsdoddrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their name
October 08, 2024

Keith was very friendly and nice to work with. He knew what my vehicle needed and assisted getting it taken care of in a timely matter. Thank you. More

by jeffmiddeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

The service rep was friendly and overall service was prompt and sufficient. All of my needs were addressed More

by ashley.e.catt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The staff worked me in to get new tires on the only day I had available during the week. They also told me I would need new brakes soon as a heads up which was greatly appreciated. Jonathan & Keith are very More

by folklore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Jonathan squeezed me in on the only day I was available. And they gave me a heads up that I would need front brakes soon. More

by folklore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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