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527 Reviews of Jim Butler KIA - Service Center
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Verified Customer
November 23, 2024
Great experience for buying a car, there estimated timeframe for when we would be the car was accurate. timeframe for when we would be the car was accurate. More
by stadtm39
November 22, 2024
Everyone was so pleasant and courteous! Zach Farrell and his finance manager went above and beyond to help me get into a great vehicle! I took a handful of business cards to pass out, so ot Zach Farrell and his finance manager went above and beyond to help me get into a great vehicle! I took a handful of business cards to pass out, so others can experience the same. More
by Jerileighf
Employees Worked With
Zachary Farrell
November 20, 2024
I had to change my appointment date and James was very helpful. Our Seltos was needing a service call and he got me in and out in a very timely manner. Jim Butler Kia has a team of really good people fr helpful. Our Seltos was needing a service call and he got me in and out in a very timely manner. Jim Butler Kia has a team of really good people friendly, good communications and quality service. Sterling! More
by daheinrich
November 19, 2024
My car seat is not fixed yet it going to be a month now. It's a new car. The after sales service is pathetic. I wish I never gave them my business It's a new car. The after sales service is pathetic. I wish I never gave them my business More
by gobindamohan
Employees Worked With
JAMES DELALOYE
November 18, 2024
Keith took really good care of me has been my service advisor since 2015 would always recommend him advisor since 2015 would always recommend him More
by lslaughter69
Employees Worked With
November 18, 2024
Easy drop off, i was helped quickly and efficiently and with kindness. Everyone was helpgul with kindness. Everyone was helpgul More
by kelsih16
Employees Worked With
November 18, 2024
Outstanding service and very courteous Jonathan took the time when I got there and left the time when I got there and left More
by coachseegs
Employees Worked With
November 18, 2024
Keith‘s very efficient. They are very knowledgeable. He has Helped to explain the issues as they rise. He definitely knows his business. They are very knowledgeable. He has Helped to explain the issues as they rise. He definitely knows his business. More
by stanmans
November 14, 2024
I worked with Jonathan & Keith on this complaint regarding the trim being denied is absolutely unacceptable. I sent a message to Jonathan 2 days ago and no response back! After speaking with other d regarding the trim being denied is absolutely unacceptable. I sent a message to Jonathan 2 days ago and no response back! After speaking with other dealerships I have been told that since I still have an active basic warranty and with the trim being a manufactured defect that the dealership is responsible for taking care of situation. If Kia corporate continues to deny it, then it's up to the dealership (Jim Butler) to rectify the situation. This is just wrong on all levels! I need to speak with the general manager or someone that can approve my claim. No terms of service have been provided to deny my claim, only an entity (Bob DPSM) who just says it's denied. That's not a valid reason to deny anything. You've fixed all the recalls that KIA put out on my car, but now you won't accept a KIA defect. What is the difference? I'm just so upset that I'm having to go through this amount of work for a warranty that hasn't amounted to anything except wanting to tell everyone how you (Jim Butler) conducts business. Regards -Peggi McCartney More
by pmccartney50
