Jim Butler KIA - Service Center

The staff and service were awesome. They cleaned my car and fixed the extra issues that I had as well They cleaned my car and fixed the extra issues that I had as well More

Always Friendly and ,informative . Timely manner in getting work done. Always answers my questions if I need help Timely manner in getting work done. Always answers my questions if I need help More

Easy to deal with have never felt like I’ve been taken advantage of like I have at some dealers advantage of like I have at some dealers More

Service is always top notch! Check in is fast and service members are friendly and helpful! Check in is fast and service members are friendly and helpful! More

Keith Sutton is the best hands down! He’s the reason why most people deal there He’s the reason why most people deal there More

As usual, the scheduling and communication process was great. They do good work and probably have the friendliest staff I've experienced. great. They do good work and probably have the friendliest staff I've experienced. More

The dealership has been nicely updated. Keith and all employees I interacted with were pleasant and helpful. Keith and all employees I interacted with were pleasant and helpful. More

First time I went to get service done at this dealership and everyone was professional and very knowledgeable. Work was done correctly and fast. 10/10 and everyone was professional and very knowledgeable. Work was done correctly and fast. 10/10 More

My only gripe ever about this dealership has been the long wait for appointments the past few months. That seems to have been corrected long wait for appointments the past few months. That seems to have been corrected More

Paul was fair and honest. He was honest about the repairs my car needed and did not try to sell me something it did not. I live in Fairview Heights and will be bringing my K5 He was honest about the repairs my car needed and did not try to sell me something it did not. I live in Fairview Heights and will be bringing my K5 back to Jim Butler for all of my routine maintenance. More