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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
815 Reviews

815 Reviews of Jim Butler KIA - Service Center

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May 30, 2025

Paul was very helpful and tried his best to resolve the reported issue. He also helped to submit.a case to Kia on the reported issue More

by Arun Karthik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I just bought my Kia a few months ago and this was my first service appointment. The entire service team was friendly, and I was in and out in less than an hour. More

by gdstillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

My trailer hitch was put on my vehicle in a very professional manner and in a timely manner More

by Freebersys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

They were very professional and quick when working with me during my visit, even though i arrived earlier than scheduled. Fixed all warranty and recalls from what i can tell. More

by rtlee03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Very personable- knowledgeable and willing to go the extra step to provide the service needed! More

by annavale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

This is my second Kia in the past 15 years. I’ll only purchase from Jim Butler Kia because of their fantastic service department. They are quick and efficient, as well as always welcoming. More

by abcdewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Cheryl Cooper is a wonder hardworking sales person. She is very much an asset to the team. I keep coming back because of her diligence and dedication to ensure customer satisfaction. More

by Brenda H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Have been a customer at Jim butler for at least 20 years. Keith has been my go to service guy. I’m happy More

by loisatlunch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Finally on my fourth visit to the service center my voluntary recall light switch was fixed. A special thanks to the persistence of the service rep and his team to get this done. More

by timberoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchins
May 27, 2025

Attentive upon arrival. Confirms service and contact information. Eager to help and gave kindness and it was appreciated. More

by djohnson1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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