Jim Butler KIA - Service Center

Service is always top notch! Check in is fast and service members are friendly and helpful! Check in is fast and service members are friendly and helpful! More

Keith Sutton is the best hands down! He’s the reason why most people deal there He’s the reason why most people deal there More

As usual, the scheduling and communication process was great. They do good work and probably have the friendliest staff I've experienced. great. They do good work and probably have the friendliest staff I've experienced. More

The dealership has been nicely updated. Keith and all employees I interacted with were pleasant and helpful. Keith and all employees I interacted with were pleasant and helpful. More

First time I went to get service done at this dealership and everyone was professional and very knowledgeable. Work was done correctly and fast. 10/10 and everyone was professional and very knowledgeable. Work was done correctly and fast. 10/10 More

My only gripe ever about this dealership has been the long wait for appointments the past few months. That seems to have been corrected long wait for appointments the past few months. That seems to have been corrected More

Paul was fair and honest. He was honest about the repairs my car needed and did not try to sell me something it did not. I live in Fairview Heights and will be bringing my K5 He was honest about the repairs my car needed and did not try to sell me something it did not. I live in Fairview Heights and will be bringing my K5 back to Jim Butler for all of my routine maintenance. More

I appreciated the friendly greeting when I arrived, the clean and modern customer waiting area so if I could work, being informed of the status, and the ease of making the appointment. clean and modern customer waiting area so if I could work, being informed of the status, and the ease of making the appointment. More

Keith was courteous and kept us informed of the progress. The atmosphere was friendly and comfortable while we waited for our car. The atmosphere was friendly and comfortable while we waited for our car. More

Jim Butler Kia had great service and communication, Paul kept me well updated. Would use them again. kept me well updated. Would use them again. More