Jim Butler KIA

This was my first experience with a car dealer other than GM or Ford. I had done my homework on KIA so my expectations were high. And Jim Butler KIA delivered! Marvin Smiley did a great job as my sales co GM or Ford. I had done my homework on KIA so my expectations were high. And Jim Butler KIA delivered! Marvin Smiley did a great job as my sales consultant. From the beginning of the process through delivery, Marvin did an outstanding job helping us through the process in person, as well as later by phone and email. I was probably not the easiest customer as I had lots of questions and have a hard time making big decisions. Marvin was always patient and let us have as much time as needed. Justin Johnson was polite and easy going and made us feel very comfortable with the finance process which is always the worst part of any car buying experience. So far I love my new Kia Sorento and would recommend Jim Butler Kia to friends and co-workers. More

Great service!!! Mike was very helpful. He was highly recommended by family members who had purchased from him previously. I would recommend him and will go to him for future needs within KIA. All th recommended by family members who had purchased from him previously. I would recommend him and will go to him for future needs within KIA. All the staff members at KIA were great. They went out of their way to help me find the car that I wanted. More

My Experience with Jim Butler KIA started on-line with Annie. She contacted me immediately following my inquiry. I had extenuating circumstances and she was very understanding. She also had me fill out Annie. She contacted me immediately following my inquiry. I had extenuating circumstances and she was very understanding. She also had me fill out an on-line credit form to see where I stood as far as purchasing a new car. She spoke to the credit man (Tim) and told me that I should have no problem purchasing a car! I was shocked and was in disbelief. I made an appointment and when I arrived Annie was there to greet me along with Andrew and Tim. They were ALL EXTREMELY nice, Very accomodating, not overbearing and did not pressure me or make me feel small because of my circumstances. The whole process went so smoothly that it was almost too good to be true. BUT, IT WAS TRUE! Everything went off without a hitch! I got the loan and I got the beautiful dream car that I wanted! I have purchased several new cars throughout my life and this is far and above the BEST experience that I have ever had. I want to thank all the staff at Jim Butler KIA and I want you all to know that I have already bragged about you and have recommended your dealership to many of my friends. Please know that whenever I am in the market for a car, that I WILL be coming back to Jim Butler KIA!!! Thank you SO much! Sharon Pashia More

Warmth and friendliness eminate from the Jim Butler Warmth and friendliness eminate from the Jim Butler dealership. Marvin Smiley is very honest, friendly and informative. This is the second vehecile Warmth and friendliness eminate from the Jim Butler dealership. Marvin Smiley is very honest, friendly and informative. This is the second vehecile that I have purchased from him. I highly recommend the Jim Butler dealership. More

I definately recommend Jim Butler Kia. Once I decided on the Kia Sportage, I shopped all the local St. Louis dealers. Jim Bulter gave me the best price on the new car, the best price on my trade in, and th the Kia Sportage, I shopped all the local St. Louis dealers. Jim Bulter gave me the best price on the new car, the best price on my trade in, and the best customer service. Andrew Cohen, my sales consultant, was awesome. I felt he was on my side throughout the entire process and gueninely wanted me to leave with a good deal and a good experience. Next time I buy a car, I will call Andrew first. More

Called the dealership on the phone in reference to inventory. Andrew called back within a few minutes with information on the model we were interested in. Went to the dealership and left a short tim inventory. Andrew called back within a few minutes with information on the model we were interested in. Went to the dealership and left a short time later with a new car. Andrew was able to explain all the technology about the car in an easy to understand way. Justin got financing lined up and papers ready to complete immediately. Both were friendly, and very helpful. Would recommend dealership and Andrew to family and friends. More

It was a great experience overall from the test drive through the sale. No pressure tactics were used and I'm very happy with my new car! through the sale. No pressure tactics were used and I'm very happy with my new car! More

Great service. Both Don and Justin were very helpful and worked hard to find me every discount and rebate that they could, as well as the best financing available. Great guys. worked hard to find me every discount and rebate that they could, as well as the best financing available. Great guys. More

I love my new car and so thankful to have real people I love my new car and so thankful to have real people that are honest, friendly, and was working to help me not just make a sale. I will be a life ti I love my new car and so thankful to have real people that are honest, friendly, and was working to help me not just make a sale. I will be a life time customer :) Thank you so much More

I'm from Lincoln Nebraska and started here looking for a Optima Ex. Also Omaha Nebraska and in to Iowa dealers. I could of maybe got more money off going back and forth between dealers but once I called Jim Optima Ex. Also Omaha Nebraska and in to Iowa dealers. I could of maybe got more money off going back and forth between dealers but once I called Jim Butler Kia and talked with Anne Lam I chose not to. I wish some of those other sales people would take some classes from Anne. She put the rest of the dealers here to shame. She was FANTASTIC!!! Very kind, prompt on returning calls, so professional, but yet not pushy at all. It made you feel like she really cares ( She is totally number 1 ) They delivered my car right to my front door! Thank you Anne and Jim Butler Kia September 4th 2012 More