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Jim Butler Chevrolet
Fenton, MO
8,185 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 8,185 reviews
July 18, 2018
Satisfaction I found the truck on Jim Butler website it was still being detailed so it never made it to the lot. I was able to put one hundred dollars to hold it u I found the truck on Jim Butler website it was still being detailed so it never made it to the lot. I was able to put one hundred dollars to hold it until my appointment the next morning to take a look at it and test drive. The rest is history, we negotiated a fair price and I’m driving a fantastic used truck. I also want to give a shout out to the young man who was my salesman Donnie Reckert very professional, helpful and knowledgeable outstanding young man. I’m sure he will go far with Jim Butler Chevrolet. More
by hjv0
Verified CustomerEmployees Worked With
Donnie Reckert
July 18, 2018
Oil change and tire rotation They do a great job on oil changes and tire rotations. They really inspect your vehicle for any other issues. Count on a 90 minute wait. They do a great job on oil changes and tire rotations. They really inspect your vehicle for any other issues. Count on a 90 minute wait. More
by morrisdo
July 18, 2018
Servid Staff Great folks working there. Mike Johnson is always ready and willing to assist our Sisters with their needs or concerns. Thanks! Blessings on you Great folks working there. Mike Johnson is always ready and willing to assist our Sisters with their needs or concerns. Thanks! Blessings on you all! Sister Janice More
by jfennewald
Employees Worked With
Mike Johnson Brad Sowers
July 18, 2018
Mostly satisfied Satisfied with the overall service and Brian but had to wait too long for detailing and the being given to a trainee to close out the purchase was not Satisfied with the overall service and Brian but had to wait too long for detailing and the being given to a trainee to close out the purchase was not great. More
by brlbal
Employees Worked With
Other Employees :
The young salesman who finished the processing was not helpful or service oriented. Brian went the extra mile.
July 18, 2018
Best Dealer Experience Ever! My sales person was awesome! He told me what we see online is what we pay, there was no bull crap! Love it! Thank you! My sales person was awesome! He told me what we see online is what we pay, there was no bull crap! Love it! Thank you! More
by LSXS10
Employees Worked With
Chris
March 20, 2018
Awful service Went in for a regular oil change and tire rotation in January. 1500 miles later I start getting a check engine light for my VVT solenoids. Go in to ch Went in for a regular oil change and tire rotation in January. 1500 miles later I start getting a check engine light for my VVT solenoids. Go in to check my solenoids and find an absolutely filthy and broken down filter and filthy oil. There’s absolutely no way my oil or filter was changed, and dirty oil can be a main cause of these solenoids breaking down. So not only did I have to change my own oil, I had to replace two solenoids as well. I let Jim Butler know and they said they would talk to the service manager and would call me back as early as possible and I haven’t heard from them in months. Absolutely terrible service, I would check your any of the service done when you get home. More
by AlexH2016
Employees Worked With
NA
March 17, 2018
Don’t believe their “quotes” before or after arrival. Window wouldn’t work so I took off the door panel and found the window regulator clip was broken. No one sells just the regulator clip ($10 max) and I Window wouldn’t work so I took off the door panel and found the window regulator clip was broken. No one sells just the regulator clip ($10 max) and I was told you had to buy the whole regulator for $100.00. I got a quote from their service website and scheduled my service appointment. Wow - that was easy, right? WRONG! I called parts to make sure the cost was right. Got to the dealership for service and was told the quote didn’t look right. With the door panel already off, they were going to charge the full labor cost to take it off. THEN they told me the part was $183.00 (not the $100 I got when I called the previous day). “We’ll work with you on the cost a little bit” I was told. Car’s finished. Total cost was still $100 more than I was told it would be when I got there ($130 more than their prior to arrival quote) AND they didn’t put the door panel back on so they could “save you the labor cost”. Never again... More
by ChevyGirl
Employees Worked With
Service and Parts
March 01, 2018
Oil change I was in and out in no time at all. Mike was my service advisor. He was wonderful. I recommend everything about this service department. I was in and out in no time at all. Mike was my service advisor. He was wonderful. I recommend everything about this service department. More
by Robin Hendricks
Employees Worked With
Mike and George
March 01, 2018
Quick and Easy Oil Change The service at Jim Butler Chevrolet was easy quick and efficient. Kim was very helpful during my visit, went in for an oils change and was shown just The service at Jim Butler Chevrolet was easy quick and efficient. Kim was very helpful during my visit, went in for an oils change and was shown just exactly what needed to be fixed while I was there. They gave me an affordable price and excellent service. More
by KodeyW
Employees Worked With
Kim
February 27, 2018
Overall experience The service department was excellent. They got me in and out fast. George answered all my questions. Kim was my service advisor. I was in for my Soni The service department was excellent. They got me in and out fast. George answered all my questions. Kim was my service advisor. I was in for my Sonic. More
by Clean
Employees Worked With
Kim and George
