Jim Burke Automotive
Birmingham, AL
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GOOD BUYING EXPERIENCE Jim Burke Hyundai's staff all did a professional and friendly job and made my decision easy. I feel they did all they could to make my experience a go Jim Burke Hyundai's staff all did a professional and friendly job and made my decision easy. I feel they did all they could to make my experience a good one. More
Great experience I am a return customer. Every time the dealership and sales personnel have been great and patient. Never pushy. The salesman was very knowledgeable ab I am a return customer. Every time the dealership and sales personnel have been great and patient. Never pushy. The salesman was very knowledgeable about every vehicle viewed and test driven. More
awesome experience great experience I will recommend to all friend and family looking to purchase vehicle very convenient as well. Bill Kimbrell did a great job taking great experience I will recommend to all friend and family looking to purchase vehicle very convenient as well. Bill Kimbrell did a great job taking care of us will definetly use again More
My new car Very friendly and professional staff. Jodi was very attentive and worked hard to find the vehicle that was right for me. I think Jim Burke Hyundai is Very friendly and professional staff. Jodi was very attentive and worked hard to find the vehicle that was right for me. I think Jim Burke Hyundai is a wonderful place to buy a car. More
Great purchase experience From start to finish on the purchase of my new car I felt like I was the most important person on the lot. All of the questions I had was answered wit From start to finish on the purchase of my new car I felt like I was the most important person on the lot. All of the questions I had was answered without a problem on having to guess the answer. There were many cars to choose from but I was never closed minded to any car. More
Very Happy They were very helpful and the price was better than expected! I went to another dealership the day before to purchase my daughter a car and they were They were very helpful and the price was better than expected! I went to another dealership the day before to purchase my daughter a car and they were not helpful and had bad followup, but not here they did everything they said they would! More
Jim Burke Hyundai Jim Burke was great. We had a car picked out, walked in, and got exactly what we asked for. I would use them again for my family's next car purchase. Jim Burke was great. We had a car picked out, walked in, and got exactly what we asked for. I would use them again for my family's next car purchase. More
Excellent Customer Service Brian Christopher was excellent at selling the Hyundai brand of vehicles! I was professionally informed of the quality, features, and warranty of the Brian Christopher was excellent at selling the Hyundai brand of vehicles! I was professionally informed of the quality, features, and warranty of the Hyundai brand. I really appreciated the professionalism and the time spent with Brian Christopher during the purchase process! My wife and I are well pleased with our purchase, and would not hesitate to purchase another Hyundai vehicle in the future. Brian will be the salesman we choose to do business with! Mike Litz 205-296-6107 More
The best of the best in car dealerships Highly recommend as they have excellent customer service. So much better & more enjoyable than most others I've been too. This is my second vehicle bo Highly recommend as they have excellent customer service. So much better & more enjoyable than most others I've been too. This is my second vehicle bought from this dealership and we will be back for our next vehicle too! More
Unhappy customer Purchased 2016 Genesis with O plan. 3 things to mention... 1. TRADE IN VALUE... Agreed on trade in value at 13.5k. Then, they presented me a lower Purchased 2016 Genesis with O plan. 3 things to mention... 1. TRADE IN VALUE... Agreed on trade in value at 13.5k. Then, they presented me a lower trade in value of 13.0k in the final bill of sale. When I asked about this, sales person mentioned that they had to move numbers around to lower entire purchase price. One day after purchase day, I called them up to make me understand the price structure, and they said that is the price that I have agreed. I asked to show me a "HAND WRITTEN AGREEMENT" of 13.0k. Then, they could not or did not show me the hand written doc. Instead, they presented me the final typed in documents that was signed by me and saying that I made agreement with them. 2. ODOMETER... In the paper, it was written 23mile as a current mileage, but actual mileage was 180 miles or around that number. They said for the new car it is not a big deal. 3. On top of MSRP, they put several accessories such as Nitrogen gas inserted in tires, Door edge protection 3M coating film and so on. This extra items has raised up the total vehicle price. So, I was wondering about the price difference between O plan and what they were asking (about 800 difference). They did not disclosed about this extra stuffs at the time of my purchase. Overall, I was not that happy with this dealership although I am still happy with my 2016 Genesis. They were just focusing on that I had too much discount with O plan and did not treated me as a good customer. I might be wrong, but personally it was not that happy transaction. I did not even get a professional car wash. I understood because it was late night after 7pm. So, asked them to put down car wash into "WE OWE" list, they said they don't put this misc things in the list. They may do the carwash later, but they may refuse to do so. More