
Jim Browne Chrysler Jeep Dodge Ram of Dade City
Dade City, FL
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I read all the reviews. Being a retired former business owner it seems that no matter how hard you try you just can't please that one person!!! Your company has an OUTSTANDING TEAM and yes I'VE been and owner it seems that no matter how hard you try you just can't please that one person!!! Your company has an OUTSTANDING TEAM and yes I'VE been and used Citrus from as far back as the 1980's. Just ask Jim Hatem I was a customer before he came there. Over all rating for FRIENDLINESS to the public is a TEN { Thanks} Please pass this along to all. Dewey M. Ballard M/Sgt USAF Retired A combat Veteran. More
We bought our 2007 jeep here and Randy Orey has been taking care of it ever since. He is the reason we continue to bring our jeep here for service and no where else, we completely trust Randy. taking care of it ever since. He is the reason we continue to bring our jeep here for service and no where else, we completely trust Randy. More
The first car we purchased from Citrus Dodge was a 2013 Dodge Caravan (10/2/13). Michael (internet manager, Duncan (finance manager), and Steve (sales manager) were great. I originally spoke with Steve t Dodge Caravan (10/2/13). Michael (internet manager, Duncan (finance manager), and Steve (sales manager) were great. I originally spoke with Steve to see if we could trade in our Hyundai Santa Fe, which we leased. Never again will we do a lease. Explained the situation to Steve and he worked with us on getting the new Van. If it wasn't for Steve, Michael and Duncan helping us, we would still be in the lease. After bringing it back to the dealership to do some minor touch up on it, Michael gave us a new 2013 Dodge Challenger to drive. The Van would be ready in about two hours. What a great car!!! It started the ball rolling for me. I talked to Michael several times regarding the Challenger. I really wasn't to crazy about the silver one they had, therefore, the conversations with Michael started in finding me a car. After all this, I ended up with the Silver Challenger adding the stripes to it. The stripes really added to the vehicle. Totally different look. The silver looks beautiful. I am really pleased with the car and all the help the dealership had given me. They went beyond the call of duty to help me with my purchase (10/18/13). The price was great. They were above board in everything they told you. What Michael, Duncan and Steve told you was gospel. They stuck by what they told you. Some dealerships tell you whatever it takes to get the sale. Citrus Dodge does not do that!! They explain everything to you right up front. This dealership takes pride in every customer. Yes, I would continue to buy my cars from them without any hesitation at all. More
From the first e-mail down to meeting Mr.Krupka,this is a true down to earth man. No pressure! This is the dealership ya'll need to go to and no other. They even gave us a rib lunch with all the works. Mr.Kr true down to earth man. No pressure! This is the dealership ya'll need to go to and no other. They even gave us a rib lunch with all the works. Mr.Krupka new just what i wanted and now my new car is now at my house. Right off the show room floor. Everyone at Jim Browne Citrus was very nice! More
Overall great experience working with Mike Krupka and everyone at this dealership! I typically hate the whole car buying experience... not this time! Great car. Great Price. Great people. everyone at this dealership! I typically hate the whole car buying experience... not this time! Great car. Great Price. Great people. More
They treated me like a person and gave me several options and the best thing was there was no pressure to buy right then. I have dealt with Steve and Glen for years and they have not only sold to me but all and the best thing was there was no pressure to buy right then. I have dealt with Steve and Glen for years and they have not only sold to me but all of my family as well.I have built a lasting relationship with them and am so comfortable talking with them that I can call them on the phone with any questions when it comes to new vehicles. Steve has even told me when he thouhgt it was a bad idea for me to trade because I was upside down and I would not be making a smart decision. They are willing to take the time to know you not for just the sale but for the long term and make it easy to be a repeat customer. While making this purchase I was introduced to the owner of the dealership who was also very personable and down to earth. This was my first experience with the salesman Wes however he also was genuine and knowledgable about the vehicle I was looking at. I would highly recommend this dealership to anyone More
Excellant customer service! I would highly recommend this dealership to anyone. No pressure to buy. Very friendly and easy to work with. I plan on buying my next vehicle from citrus. this dealership to anyone. No pressure to buy. Very friendly and easy to work with. I plan on buying my next vehicle from citrus. More
I have purchased many cars from this dealership and will continue to because of their customer service and knowledge! I have also had my cars serviced there, and the service dept is great also. continue to because of their customer service and knowledge! I have also had my cars serviced there, and the service dept is great also. More
BEST car buying experience EVER. There was no pressure from George and after looking, we came back a week later to test drive. The deal they offered us was way better than we ever expected. They made us from George and after looking, we came back a week later to test drive. The deal they offered us was way better than we ever expected. They made us feel like valued customers and did everything they could to make us happy. Steve put together the exact deal we asked for, and made us ready to buy. And Tim made signing all those 500 (more or less) papers a fun time. These guys are top notch and we will never buy from anyone else. I encourage everyone to stop by and give them a try, you won't be disappointed I promise. More
This is the best dealership ever. I had originally driven a Challenger with Aaron Skinner who shared my enthusiasm for that great car but my son convinced me to go for something more affordable. We went to s a Challenger with Aaron Skinner who shared my enthusiasm for that great car but my son convinced me to go for something more affordable. We went to several other dealerships within days of finally returning to Citrus. As far as car + price presentation and the quality of the sales agent, there was no grounds for comparison. I called Citrus & spoke to Mike Krupka; Mr. Skinner was not in. I said that we had narrowed down the field to X price range & he said, without hesitation & very enthusiastically, Citrus had cars to offer in that range. I said we'd be there in about 45 minutes. When we got there, Mr. Krupka already had the potential cars up on the screen for us to look at. I mean, he met us @ the front door & immediately took us back to look @ the ones that were exactly in that range, plus he told us the mileage & the story of how each had been acquired. We asked to look at the Jeep and the Dodge Avenger. He had immediate access to the keys. (Previous dealers had to search around for keys & they never talked to us about the history of any car.) Both my son & I drove each car a good distance. (One previous dealer could only manage for us to drive around the parking lot.) Mr. Krupka described all the features of each car. He showed us a ranking sheet for each car. The cars looked great; they were incredibly clean & shining. (Previous dealers showed us cars that we would have been ashamed of.) He never at any time pressured us in any way to buy. (Previous dealers kept insisting we reconsider this or that car, such a deal we'd be missing.) The finance team went out of their way to help us. I really appreciate the efforts Mr. Morgan made on our behalf. I asked to buy an extended warranty and they knew exactly what to do. Mr. Hickam was as efficient as the sales rep, if that were possible!! Everyone was fast, Extremely organized, focused, Professional, courteous, appreciative. They ordered an owner's manual & helped us in other ways. The service staff were also helpful, washed the car, made an extra key. Everyone sent emails thanking us. Mr. Griffiths followed up with the link for buying Dodge accessories when in fact, I had just mentioned, off-hand, that I'd like to buy a key ring. It was just a really great experience buying from Citrus. I hope I can return in the near future for the Challenger but meanwhile, I can't say enough good things about the high quality of Citrus -- especially given that we had other dealers to compare. No comparison !! More