Jim Browne Chrysler Jeep Dodge Ram of Dade City

It was a very good experience relatively painless and did not take a tremendous amount of time not take a tremendous amount of time More

Excellent Service & My Service Mgr. Ed was so positive & helpful . All My Questions answered completely . No long waiting , In & Out . Great Job for Jim Browne Dodge . Also My 2018 D Ed was so positive & helpful . All My Questions answered completely . No long waiting , In & Out . Great Job for Jim Browne Dodge . Also My 2018 Dodge Ram Longhorn Is the best vehicle I Have " EVER Owned " . Sincerely , Gary G Norris More

i was a little disapointed as i brought jeep in for first service. that all went very well. Gen was outstanding with me. but my auto start /stop switch did not work from day one when i picked it up. and c service. that all went very well. Gen was outstanding with me. but my auto start /stop switch did not work from day one when i picked it up. and check engine light would show up on occasion. so when they checked it out Jeep wanted it broguth back for another visit to figure out the problem. i live an hour away from dealership so i brought it back as requested and a loaner car was given to me after four hours i receive a call and was told a cure for this was forth coming from jeep. and i came back to pick it up and the Auto/start stop switch still does not work. gene explained that is there is a problem that it wont work meaning the check engine light coming on and off. jeep is running fine but it would be nice to have it running 100% with everything like it was made to do. employees at dealership are doing everything they can i feel. but Jeep has left me a little bit unhappy. now i am looking at another drive over and a leave it scenario. More

Always polite, timely and do a great job. Luv that I get the same person every time. Luv that I get the same person every time. More

Service was very professional the service rep was very helpful polite and kept me informed of the status of my car helpful polite and kept me informed of the status of my car More

I’m very satisfied with service. They got me right in and took good care of my truck They got me right in and took good care of my truck More

Very poor place to get service. When I showed up for a scheduled appointment, one of the service representatives (it weas hard to find someone) told me that they do Oil Changes (sc When I showed up for a scheduled appointment, one of the service representatives (it weas hard to find someone) told me that they do Oil Changes (scheduled service) on a first come basis. Told me it would be about an hour wait. Two hours later I went back to the service area to find my car still waiting and cars that had come in after me were gone. My service representative was busy so another person, who frankly took more interest in my satisfaction, took notice and promised that mine would be next. 30 more minutes and I was done, but one need I asked for wasn't even researched. Very Bad! More

20 days after purchase, took my brand new vehicle in complaining of electrical and transmission issues and was told "i put too much gas in it" and i was having "buyers remorse." At day 45, my transmissi complaining of electrical and transmission issues and was told "i put too much gas in it" and i was having "buyers remorse." At day 45, my transmission goes out and I am stranded on the interstate. After almost a month of driving a rental I get the car back with no gas in it. This is my third new vehicle purchase and by far the worst experience ive ever had. The customer service is terrible...i finally called customer relations because i was getting no updates on the vehicle. They offered nothing for the inconvenience of the whole situation either. No Sirius extension, warranty extensions, nothing. It was like they did me a favor for covering the cost of a faulty transmission. The fact that they gave me the car back with the gas light on was the final slap in the face. I have an annoying rattle coming from the engine now that im not even willing to have them look at. Save yourself a headache and some money and go somewhere else. The lack of communication and chaos among staff should be enough to deter anyone. YOU HAVE BEEN WARNED More

ALWAYS receive great service from Jim Browne in Dade City. John Whittaker, Macie and J.J. are always courteous and keep us informed on service work and repairs. Highly recommend you take your vehicle City. John Whittaker, Macie and J.J. are always courteous and keep us informed on service work and repairs. Highly recommend you take your vehicle there. Fair and Honest. More

Scott was very attentive and helpful. Waiting to go back and get my keep serviced and fixed! So far it’s been excellent! Waiting to go back and get my keep serviced and fixed! So far it’s been excellent! More