Jim Browne Chrysler Jeep Dodge Ram of Dade City

Very good experience on the purchase of a new Truck ( Promaster). No sales pressure, All paperwork was ready, including a NEW TAG. I highly recommend Jim Browne Promaster). No sales pressure, All paperwork was ready, including a NEW TAG. I highly recommend Jim Browne More

I purchased my Ram 2500 truck from Jim Browne in 2019. I got the extended warranty and the Jim Browne Power Train Warranty by doing all the service on my truck through Jim Browne service department. Thi I got the extended warranty and the Jim Browne Power Train Warranty by doing all the service on my truck through Jim Browne service department. This year (2023) I noticed an oil leak from the front of the truck engine. I took my truck to Jim Browne for my routine service and the oil leak. My service department advisor Gene had the oil leak checked and came back and told me that the mechanic did not think I should drive the truck until it was fixed. Gene immediately informed me that the Power Train warranty would cover the oil leak repair and the car rental. The following week the truck repairs were completed, and I got my truck back. Gene did a great job and Jim Browne Ram stepped up to the plate and covered the Power Train repair without hesitation. I am a believer in Jim Browne lifetime Power Train warranty. Gene did an awesome job in explaining the repair process and taking care of its customers. Great Service More

Very friendly, listened to my concerns. Got quote up front. The work was done on time and as promised. Got quote up front. The work was done on time and as promised. More

Everything was awesome. My salesman Tim was amazing he stayed in contact daily and made sure we got the best deal done and fiancé was amazing as well. My salesman Tim was amazing he stayed in contact daily and made sure we got the best deal done and fiancé was amazing as well. More

Made the mistake of purchasing my vehicle elsewhere that has a very poorly run service department. Took a chance with Jim Browne in Dade City and was pleasantly surprised. Very knowledgeable, efficient st has a very poorly run service department. Took a chance with Jim Browne in Dade City and was pleasantly surprised. Very knowledgeable, efficient staff that keeps you informed throughout the visit. Have been dealing there for four years now and would not think of changing. Thank you J J and Gene. More

Great experience. No surprises when I got there. They were true to their word. Thank you Corey for the great service. No surprises when I got there. They were true to their word. Thank you Corey for the great service. More

We purchased our 2016 Chrysler Town and Country at Jim Browne Chrysler in October of 2015 primarily because of the offer of a lifetime power train warranty. We had all of service with the exception of a Browne Chrysler in October of 2015 primarily because of the offer of a lifetime power train warranty. We had all of service with the exception of a couple of oil changes at Jim Browne Chrysler. Recently we noticed a shutter in the power train and called the service department and scheduled a service appointment. When we arrived, we were told there would be a $199.95 evaluation fee. Less than 2 hours after leaving our T&C for evaluation the service advisor called me to tell us we need a new transmission. No worries we have the power train warranty. The service advisor informed me that after every service visit, I should have been calling the power train insurance policy issuer and reporting the service that was performed. This is the first time since we purchased this van in October of 2015 that this requirement has been mentioned. We were not told about this when we purchased the vans nor at any of the many service appointments that we have been back to Jim Browne in the last 6 years. I can't believe this was a requirement to keep our van's extended warranty enforce and no one at Jim Browne ever mentioned this to us. Jim Browne will not do anything to help us further with this problem. Jim Browne wants us to pay $7,000.00 for a new transmission. This Dealership is not honest nor ethical. I won't be doing any further business with them again. You shouldn't trust them either. More

Had my truck serviced there a few days ago, wound up coming back the following day for 4 new tires. Great service and really good deal. I really appreciate the service adviser Bill. He went above and be coming back the following day for 4 new tires. Great service and really good deal. I really appreciate the service adviser Bill. He went above and beyond to help me. All around, a great experience. More

Friendly and knowledgeable staff. Quick and good quality service. Nice customer waiting area with TV, coffee, and free wifi. Quick and good quality service. Nice customer waiting area with TV, coffee, and free wifi. More

Fantastic service on my Jeep Cherokee! Service Advisor Matt is the greatest. He made my service a pleasant experience, keep my well informed and answered all my questions. The service team Service Advisor Matt is the greatest. He made my service a pleasant experience, keep my well informed and answered all my questions. The service team did a great job with the needed repairs. They offered me shuttle service free of charge to my home so I could comfortably wait for repairs to be done. The shuttle driver is pleasant and a very good driver. More