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Jim Browne Chrysler Dodge Jeep RAM of Dade City
Dade City, FL
858 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 858 reviews
March 05, 2026
Was told an hour but 3 hours later I got to leave. Only oil change, no wash, thought they did more than oil change but nope thats it. Went thru the slip once I got home notice they say they filled Def Only oil change, no wash, thought they did more than oil change but nope thats it. Went thru the slip once I got home notice they say they filled Def well they did not. Looked under hood to and found oil running down side of cartridge cap More
by Bugaydavid
Employees Worked With
9nly met 1 guy and that was not him
March 03, 2026
Excellent Service by Josh and the Finance Dept. . Thank you Jim Browne for no hidden fees, bad sales tactic, and making buying 2 cars in 4 years a painless and great experience. . Thank you Jim Browne for no hidden fees, bad sales tactic, and making buying 2 cars in 4 years a painless and great experience. More
by Ray_Jeep
Employees Worked With
Josh and Beau
March 02, 2026
The technicians are staff are courteous and professional. The mechanics go above and beyond to make sure the customer is always satisfied. I have had the best experience with Jim Browne Dodge Jeep of Dade Ci The mechanics go above and beyond to make sure the customer is always satisfied. I have had the best experience with Jim Browne Dodge Jeep of Dade City. More
by Kriegeherr727
Employees Worked With
Jeff Jeter
March 02, 2026
I am filing this complaint regarding Dodge of Dade City due to repeated unprofessional conduct, unsafe service practices, and refusal to properly address warranty concerns on my nearly new 2025 Dodge Charg due to repeated unprofessional conduct, unsafe service practices, and refusal to properly address warranty concerns on my nearly new 2025 Dodge Charger EV. The vehicle was purchased with 53 miles and currently has approximately 800 miles. Since purchase, the vehicle has experienced ongoing electrical issues. The dealership has minimized these concerns, stated the behavior is “normal,” and attempted to shift blame to me rather than performing proper diagnostics. I was told that if I bring the vehicle in and they “find nothing,” I would be responsible for paying for a rental vehicle despite the car being under factory warranty. The dealership returned my vehicle with underbody/steering components left unsecured and hanging. When I raised this safety concern, I was told this is “how it comes,” which is false and unacceptable. They also failed to protect the interior during service, leaving dirt from technician shoes inside the vehicle. My vehicle was left outside during rain while in their possession, resulting in water intrusion and potential electrical exposure. The dealership attempted to blame me for this condition rather than taking responsibility for the handling of the vehicle. They refused to honor a tint-related repair by falsely claiming the tint was aftermarket, despite the vehicle being purchased essentially brand new and the tint being installed prior to delivery. When I requested to speak with the General Manager, I was denied access and told to leave by a shop manager. This is now my third attempt to resolve issues with this dealership, and each visit has worsened the situation. I am requesting accountability, proper warranty service by a qualified EV-certified technician, and authorization to have my vehicle serviced at a different Dodge-certified location due to loss of trust in Dodge of Dade City. More
by Dillon143bc
Employees Worked With
Scott Griffiths, Jeff Jeter, Jim Browne, Dale Allison, Dave Young
February 23, 2026
Great service visit again today. Rear brakes done. I've been here several times and they do quality repair work. Gene is service is always helpful! Rear brakes done. I've been here several times and they do quality repair work. Gene is service is always helpful! More
by kellidreeves
Employees Worked With
Gene in service is who helped me, Jeff Jeter
February 10, 2026
My husband Stan and I both needed new vehicles. After having a terrible experience purchasing my vehicle at a CDJR dealer in Brooksville, Stan and I went to Jim Browne CDJR in Dade City to purchas After having a terrible experience purchasing my vehicle at a CDJR dealer in Brooksville, Stan and I went to Jim Browne CDJR in Dade City to purchase his vehicle. We met with Chris Cusker. What a huge difference from my experience. Chris as well as Beau in finance were extremely nice, completely honest and above board. They disclosed everything to us, answered all of our questions and unlike my experience we left the dealership with all of the paperwork from the sale. The dealership itself is very clean with a relaxing and comfortable service waiting area. Without disclosing one of the problems I had with my vehicle from the Brooksville dealer, suffice to say, Gene, a very nice and knowledgeable gentleman in Jim Browne's service department resolved it. This dealer is by no means close to where we live but they are certainly worth the drive for both vehicle purchases and service. IF YOU ARE LOOKING FOR AN HONEST CAR DEALER WHO WILL GIVE YOU THEIR BEST PRICE, AND AN HONEST SERVICE DEPARTMENT, SEARCH NO MORE AND SEE CHRIS CUSKER AT JIM BROWNE CDJR IN DADE CITY. More
by Joanne & Stan
Employees Worked With
Beau Nutter, Gene Sladkin, Dale Allison, Chris Cusker
