Jim Browne Chrysler Dodge Jeep RAM of Dade City
Dade City, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Straight shooters who gave a fair deal. I prefer to do most of my communication with dealerships electronically, so to avoid all the xx. This dealership was willing and its resulted in a sa I prefer to do most of my communication with dealerships electronically, so to avoid all the xx. This dealership was willing and its resulted in a sale for them. More
Was told an hour but 3 hours later I got to leave. Only oil change, no wash, thought they did more than oil change but nope thats it. Went thru the slip once I got home notice they say they filled Def Only oil change, no wash, thought they did more than oil change but nope thats it. Went thru the slip once I got home notice they say they filled Def well they did not. Looked under hood to and found oil running down side of cartridge cap More
Excellent Service by Josh and the Finance Dept. . Thank you Jim Browne for no hidden fees, bad sales tactic, and making buying 2 cars in 4 years a painless and great experience. . Thank you Jim Browne for no hidden fees, bad sales tactic, and making buying 2 cars in 4 years a painless and great experience. More
The technicians are staff are courteous and professional. The mechanics go above and beyond to make sure the customer is always satisfied. I have had the best experience with Jim Browne Dodge Jeep of Dade Ci The mechanics go above and beyond to make sure the customer is always satisfied. I have had the best experience with Jim Browne Dodge Jeep of Dade City. More
I am filing this complaint regarding Dodge of Dade City due to repeated unprofessional conduct, unsafe service practices, and refusal to properly address warranty concerns on my nearly new 2025 Dodge Charg due to repeated unprofessional conduct, unsafe service practices, and refusal to properly address warranty concerns on my nearly new 2025 Dodge Charger EV. The vehicle was purchased with 53 miles and currently has approximately 800 miles. Since purchase, the vehicle has experienced ongoing electrical issues. The dealership has minimized these concerns, stated the behavior is “normal,” and attempted to shift blame to me rather than performing proper diagnostics. I was told that if I bring the vehicle in and they “find nothing,” I would be responsible for paying for a rental vehicle despite the car being under factory warranty. The dealership returned my vehicle with underbody/steering components left unsecured and hanging. When I raised this safety concern, I was told this is “how it comes,” which is false and unacceptable. They also failed to protect the interior during service, leaving dirt from technician shoes inside the vehicle. My vehicle was left outside during rain while in their possession, resulting in water intrusion and potential electrical exposure. The dealership attempted to blame me for this condition rather than taking responsibility for the handling of the vehicle. They refused to honor a tint-related repair by falsely claiming the tint was aftermarket, despite the vehicle being purchased essentially brand new and the tint being installed prior to delivery. When I requested to speak with the General Manager, I was denied access and told to leave by a shop manager. This is now my third attempt to resolve issues with this dealership, and each visit has worsened the situation. I am requesting accountability, proper warranty service by a qualified EV-certified technician, and authorization to have my vehicle serviced at a different Dodge-certified location due to loss of trust in Dodge of Dade City. More
Great service visit again today. Rear brakes done. I've been here several times and they do quality repair work. Gene is service is always helpful! Rear brakes done. I've been here several times and they do quality repair work. Gene is service is always helpful! More




