Jim Browne Chevrolet Buick GMC of Dade City
Dade City, FL
Filter Reviews by Keyword
By Type
Showing 227 reviews
Took car in with engine service light on - got problem quickly identified. Parts were ordered and installed in a timely fashion. Got great ride home and return when car was fixed. Everyone was friendly quickly identified. Parts were ordered and installed in a timely fashion. Got great ride home and return when car was fixed. Everyone was friendly and efficient. More
After analysis and review by Jim Browne, and authorization to perform service by State Farm for repair work, an appt for a Monday at 9 am for which the car was brought to same. After keeping th authorization to perform service by State Farm for repair work, an appt for a Monday at 9 am for which the car was brought to same. After keeping the car for an entire epweek, the manager called on the following Friday that all was left was a 4 wheel alignment. The following Monday at 4pm, I contacted the dealer about getting the car for which they said they had not done a thing about it all weekend or all day Monday. After not having my car for 10 days and having a considerable hardship imposed upon me by same, I find this dealer to be indifferent and un-caring and I bought the Buick brand new from them. They do not take care of their customers at the "new" Jim Browne More
I gave the above rating simply because the friendly, professional yet personal service I received and the manner in which my 2011 Malibu was serviced deserved to be rated higher than was allowed. professional yet personal service I received and the manner in which my 2011 Malibu was serviced deserved to be rated higher than was allowed. More
Have been dealing with Patriot Chevrolet and it's previous owner for many years. I have bought several vehicles during that time and have referred several friends there also. There is one reason I ke previous owner for many years. I have bought several vehicles during that time and have referred several friends there also. There is one reason I keep going back .... Jim Martin, the service manager. Whenever a problem developed, whether being under warranty or not, Jim made it right! He is always friendly, knowledgeable and always steers me in the right direction, and it isn't always for their profit. I trust Jim! How many service managers can you say that about?! More
I recently was in the market to buy a new Chevy Cruze. I decided to check out Patriot Chevrolet after locating the car I liked. My wife and I went in to check this car out and had a very BAD experience. We decided to check out Patriot Chevrolet after locating the car I liked. My wife and I went in to check this car out and had a very BAD experience. We are a young couple, and the salesman and manager tried to take advantage of us due to that fact. It started with them taking the window sticker off the car before we saw it so we didn't know the price; then when we asked the price of the car they told us it was listed for $3000more than it was online. After mentioning to him that it is listed for $3000 less he told us it was incorrect and we had to be looking at a different car. After that we asked for our keys back so we could leave and he told us he was only trying to help us and not jerk us around and left us in the office. After 3minutes of waiting we had to walk to the managers office to get our keys and proceeded to leave. Two weeks later, still on the market to purchase a car, we visited Patriot again hoping to come to a deal to purchase that car. When we arrived the same salesman who was still VERY pushy and inappropriate, helped us again. He told us "This is the deal, no negotiation; I have the car being washed we just need to sign the papers." After reviewing the deal, we didn't like the offer. The salesman kept saying, "This is the best deal you're going to get, I'm 'xxxxx deep in your trade in'". He went on to say the first time we were there, they were only trying to make money off of us, that's why they increased the price of the car. After that was said, we left the dealership and will NEVER return again! More
1/12/2012 Ken. great service from Dave Dunkin great sales from Jim Hatem very experience. very nice people to work with.Thank you all for the great service. from Jim Hatem very experience. very nice people to work with.Thank you all for the great service. More
the service department is by far the best i have ever experienced. fast turn around time with helpful explanations on the procedures to be done on the vehicle. experienced. fast turn around time with helpful explanations on the procedures to be done on the vehicle. More