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Jim Bone Nissan

Santa Rosa, CA

4.7
587 Reviews

1275 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 587 reviews

February 19, 2021

I absolutely have COMPLETE confidence in Jason the service department manager. I come from 65-70 miles away (one way) and he ALWAYS makes sure I’m satisfied, happy and safe. I will be buying y next t More

by Angela from Ukiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, service manager
February 18, 2021

Excellent customer service. Mitch was great! Would recommend to family and friends. They were all fair and friendly. Quick with service. In and out in under an hour. More

by Kckrauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
February 12, 2021

It was great, I arrived a few min before my appt. and I was greeted quick and car was done quick. It was amazing service More

by Pejc7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
February 11, 2021

As long as Mitch is in the Service Dept., I won’t go anywhere else to service my Sentra. He’s helpful and prompt and a good listener. More

by Shell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
February 09, 2021

It was just an oil change but they still took care to make sure I was taken care of. I now have a used Toyota. They take care of my just as they did when I had a Nissan. More

by apkinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason grey
February 06, 2021

I have multiple cars and over the years I always end back up at Jim Bone Nissan. The service staff is great, friendly and always thorough and helpful. More

by Curryjessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Soto
February 03, 2021

Miscummunication from myself and Jim Boone resulted in a free oil change for me. Great service as always, and I see no other reason to go anywhere for a car or getting it serviced. I forgot the young man's More

by Forschurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the names, but all were amazing!
February 03, 2021

Excellent job and $20 cheaper than the original estimate. Car runs like a champ I am very satisfied with the service and knowledge of the service writer More

by Jimactionauction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Denison
January 30, 2021

The dealership is fine and well-run under Covid circumstances. I think my Service Writer, Mitch, is the best. Mitch listens and then takes care of the problem. More

by Benita Jeppson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitch
January 29, 2021

Great place. Great people. Great service. Great amenities. Wouldn’t take my car any other place for service even though I’m well past my warranty. More

by carsonpixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Most everyone there.
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