
Jim Bass Nissan
San Angelo, TX
Filter Reviews by Keyword
By Type
21 Reviews of Jim Bass Nissan
The entire process was seamless, and I couldn’t have asked for better service. Adam was instrumental in handling all the paperwork and demonstrated an incredible knowledge of the car's features, making asked for better service. Adam was instrumental in handling all the paperwork and demonstrated an incredible knowledge of the car's features, making the setup of my new Rogue a breeze. Todd Parker, an exceptional salesman, truly went above and beyond. He took the time to find the perfect vehicle that met all my criteria, right down to the color. Todd even brought two different cars to my workplace for test drives and had everything ready for me when I arrived at the dealership after work. Thanks to Todd, this was by far the easiest and quickest car purchase I’ve ever made. More
I purchased a 2024 Nissan pathfinder from this dealership on 12/20/24. I expected to receive the license plates for it in the mail, because I was never told to expect to receive them any other way. The sales on 12/20/24. I expected to receive the license plates for it in the mail, because I was never told to expect to receive them any other way. The sales people bothered me for hours over trying to sell me add ons and extras, but never bothered to review how I would receive my license plates, that I of course paid for in my purchase. Two months later, on 2/20/25, I figured there must be something wrong. I should’ve definitely received my plates by then, and when I checked, the temporary plates had actually expired 3 days earlier. I’ve purchased new cars before and have never had this issue, I’ve always received my plates and registration in the mail, usually within 3 weeks of purchase. So, I honestly didn’t have the issue on my mind, and didn’t believe that I needed to. I called the dealership about it only to find out that they had them, for who knows how long. I have no record of them ever reaching out to me or my wife, not by email, text message, phone call, or voicemail, and they had the contact info for both of us. We had to drive an hour to go pick them up, because we live an hour away, and they made it seem as if we should’ve expected that. And Mac, their sales manager, claimed that they reached out to you us, a complete lie. So, if you want to deal with shady people go right ahead and buy from them. More
Sales person was cordial and knowledgeable. Dealership was willing to negotiate on trade in value. Somewhat lengthy process, overall a positive experience. Dealership was willing to negotiate on trade in value. Somewhat lengthy process, overall a positive experience. More
We bought a new Nissan Sentra and the entire process, start to finish, was seamless and professional. JB was my salesperson and was professional and knowledgeable enough to answer all my questions, and J start to finish, was seamless and professional. JB was my salesperson and was professional and knowledgeable enough to answer all my questions, and Justin was my finance manager! The entire team went above and beyond to make sure I had the best experience possible! I would recommend this dealership to anyone looking for a vehicle—new or used—and be sure to ask for JB Sadler for the best quality, customer interaction you could hope for! 10/10 use Jim Bass for all your car buying needs!!!!! **they also sell new Ford and Mazda!!!! More
Salesmen were cordial and knowledgeable. Finance guy was nice but had some difficulty with the software. Overall process took nearly 3 hours which is longer than expected. Finance guy was nice but had some difficulty with the software. Overall process took nearly 3 hours which is longer than expected. More
Ricky spent weeks trying to help me find the right vehicle. He worked to make sure we had the safest, most affordable option. Ricky worked hard and maintained communication to ensure we had the perfec vehicle. He worked to make sure we had the safest, most affordable option. Ricky worked hard and maintained communication to ensure we had the perfect fit after our car was totalled. I would definitely recommend him to anyone who needs a trustworthy person to help them through the process of finding the perfect vehicle! Everyone else was super helpful, knowledgeable, and didn't pressure me to take anything. More