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Jim Bass Ford Inc.
San Angelo, TX
244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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244 Reviews of Jim Bass Ford Inc.
October 09, 2012
Salesman was extremely pleasant and knowledgeable. Informative and not pushy. My wife and I have been buying cars from this dealership for several years. The service department is also first class. Informative and not pushy. My wife and I have been buying cars from this dealership for several years. The service department is also first class. More
by drh921
Employees Worked With
Shawn Weilert
October 07, 2012
My experience with Jim Bass Ford in San Angelo, Texas was great. Cody Martin did everything he could to get us the deal we wanted and we are pleased with the purchase. great. Cody Martin did everything he could to get us the deal we wanted and we are pleased with the purchase. More
by watsocl65
Employees Worked With
Cody Martin
October 02, 2012
I was very impressed with the friendly, helpful, highly experience of the team at this dealership. The sales man was very professional and highly effective with assisting me the decision making process and experience of the team at this dealership. The sales man was very professional and highly effective with assisting me the decision making process and asked just the right amount of questions without being pushy. I will definitely recommend this dealership to my friends and family. More
by juanita.brown.927980
Employees Worked With
Larry K and Armadino
September 26, 2012
The entire staff was very friendly and helpful. They got my vehicle out quickly and fixed the problem. They made me feel like they appreciated my business and did everything they could to make my experience my vehicle out quickly and fixed the problem. They made me feel like they appreciated my business and did everything they could to make my experience great. More
by jrr0199
Employees Worked With
Joe Key, Brian Fabian
September 26, 2012
Great people fast service and over all a clean dealer ship. The service was very frendly and fast they made me at home while they repaired my car they had me in and out in no time at all! ship. The service was very frendly and fast they made me at home while they repaired my car they had me in and out in no time at all! More
by joe key
Employees Worked With
Brian Fabion
August 17, 2012
What a wonderful experience! These guys are a class act and went above and beyond anything I have experienced at other dealerships. This makes the 5th vehicle that my wife and I have purchased from them a and went above and beyond anything I have experienced at other dealerships. This makes the 5th vehicle that my wife and I have purchased from them and each time it gets easier and easier! We could make the short trip to Austin to possibly get a better price but it is not worth it to us as we live in San Angelo and would be having our service done here on whatever we buy. This brings me to another aspect of their dealership: service. Mr. Rose and his crew in service are always willing to help and squeeze us in for a quick oil change or tire rotation each time we need one. We are always greeted by a friendly face and if we need a ride the shuttle guy, Bill, is always a pleasure to ride with! The Bass's are wonderful people who, in my opinion, believe in taking care of the customer and reinvest in the community as I always see their name associated with different charities and organizations across the Concho Valley! No place like it!! More
by navajo56
Employees Worked With
Dana, Amadeo, and Todd
June 02, 2012
Just Cuz It requires 25 words and wont let me put no words so this is what I'm writing in order to get the review posted! Go for it! It requires 25 words and wont let me put no words so this is what I'm writing in order to get the review posted! Go for it! More
by Red325
Employees Worked With
Anthony Jones
April 20, 2012
Let me just say that after 43 days of my vehicle being in the service department (and it's still there today), being lied to about them not have a rental vehicle for me so they didn't have to provide me a re the service department (and it's still there today), being lied to about them not have a rental vehicle for me so they didn't have to provide me a rental car AND not getting return phone calls for 3 or 4 days at a time on occassion(remember I've had 43 days of my vehicle in the shop so far...and I still don't have it back....and they still can't tell me when I will be getting it back), I am not very pleased with Jim Bass Ford. This is not the first experience I have had like this with them either. I purchased my vehicle from them and purchased the warranty through them so I have had to deal them on several occassions now. My warranty running out will be the best thing that ever happened as I will NEVER EVER go back for anything from them. There are multiple reviews just like mine if you do a little research so before you purchase a vehicle from them or use their service department, please read up and see how they REALLY treat their customers. More
by acowden
Employees Worked With
Todd Price & the entire service department
April 15, 2012
i WAS THERE TODAY 4/14/2012 TO BUY A TRUCK TO MAKE A LONG STORY SHORT THAY SAID THAT DID NOT HAVE TIME TO SELL ME A TRUCK.Had MONEY IN MY POCKET TO PAY DOWN. DID THE PAPER WORK.i WAS GOING TO PUT THE TR LONG STORY SHORT THAY SAID THAT DID NOT HAVE TIME TO SELL ME A TRUCK.Had MONEY IN MY POCKET TO PAY DOWN. DID THE PAPER WORK.i WAS GOING TO PUT THE TRUCK IN MY WIFES NAME AS WELL THEY NEEDED HER TO DO SOME PAPER WORK TOO i CALLED HER AND HAD HER TO DO IT ON LINE SHE IS ILL AND NOT ABLE TO GET OUT.AFTER THAT THE Sales MANAGER COME OUT AND TOLD ME THAT SHE WOULD HAVE TO BE THERE TO SIGN PAPERS.THEN PROCEEDED TO LET ME KNOW THAT HE HAD COUSTOMERS THAT HE KNOW THAT WERE GOING TO BUY AND LEVE WITH A VEHICLE TODAY AND HE DID NOT HAVE TIME TO WORK WITH ME.In outher words my wifes illness stoped them from selling me a truck. I have never been told by a dealer that thay did have time to sell me a.truck and I have bought several trucks and car. More
by Schocked
Employees Worked With
Sales Manager
March 27, 2012
I took my Expedition to Jim Bass Ford because the door handle was broken on the passenger side. I thought they might have a part in stock and it would be a quick fix. Although the service guy was pretty h handle was broken on the passenger side. I thought they might have a part in stock and it would be a quick fix. Although the service guy was pretty helpful, he told me it would take three days to get done AND with a straight face told me it would cost $440 to fix because "the whole regulator" had to be replaced. $440 FOR ONE BROKEN DOOR HANDLE. I laughed out loud and left. That afternoon my dad and I took fifteen minutes in my driveway to fix it...and I'm not making this up...WITH A 15 CENT ZIP TIE. I didn't even have to buy a replacement part! I used the parts already there. That was six months ago and the door handle is still working fine. NOw, I know that a Ford shop won't want to fix something with a zip tie, but how dishonest is it if the KNOW that I could do that at home FOR FREE and don't tell me? Instead trying to reach into my pocket and STEAL almost $500. The WORST part came today, when for the third time received a 1-800 call with no voicemail. I finally called back out of curiousity and it was Jim Bass Ford trying to sell me services!! Can you imagine trying to screw somebody out of almost $500 and then having the nerve to cold call them trying to sell them something else?? Never EVER going there again. Any redneck mechanic who works under a shade tree would be PROUD to tell you he could fix something with a 15 cent zip tie. Not Jim Bass Ford. Screwing you out of your hard earned money seems to be the name of the game there and from reading the above posts I guess I wasn't the only one they tried it on. Buyer and consumer be aware. JIm Bass Ford is a horrible choice. Go ANYWHERE but here. More
by dicksquires
Employees Worked With
Mr. Idontremember
