
Jim Bass Ford Inc.
San Angelo, TX
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245 Reviews of Jim Bass Ford Inc.
BEST Automotive experience ever!!!! These people bent over backwards to accomidate me and get me what i wanted and what i needed.I will be purchasing every vehicle from this group from now on.When i left over backwards to accomidate me and get me what i wanted and what i needed.I will be purchasing every vehicle from this group from now on.When i left the store i felt like i was treated beyond fair and they never made me feel like just another consumer. More
Salesman was extremely pleasant and knowledgeable. Informative and not pushy. My wife and I have been buying cars from this dealership for several years. The service department is also first class. Informative and not pushy. My wife and I have been buying cars from this dealership for several years. The service department is also first class. More
My experience with Jim Bass Ford in San Angelo, Texas was great. Cody Martin did everything he could to get us the deal we wanted and we are pleased with the purchase. great. Cody Martin did everything he could to get us the deal we wanted and we are pleased with the purchase. More
I was very impressed with the friendly, helpful, highly experience of the team at this dealership. The sales man was very professional and highly effective with assisting me the decision making process and experience of the team at this dealership. The sales man was very professional and highly effective with assisting me the decision making process and asked just the right amount of questions without being pushy. I will definitely recommend this dealership to my friends and family. More
The entire staff was very friendly and helpful. They got my vehicle out quickly and fixed the problem. They made me feel like they appreciated my business and did everything they could to make my experience my vehicle out quickly and fixed the problem. They made me feel like they appreciated my business and did everything they could to make my experience great. More
Great people fast service and over all a clean dealer ship. The service was very frendly and fast they made me at home while they repaired my car they had me in and out in no time at all! ship. The service was very frendly and fast they made me at home while they repaired my car they had me in and out in no time at all! More
What a wonderful experience! These guys are a class act and went above and beyond anything I have experienced at other dealerships. This makes the 5th vehicle that my wife and I have purchased from them a and went above and beyond anything I have experienced at other dealerships. This makes the 5th vehicle that my wife and I have purchased from them and each time it gets easier and easier! We could make the short trip to Austin to possibly get a better price but it is not worth it to us as we live in San Angelo and would be having our service done here on whatever we buy. This brings me to another aspect of their dealership: service. Mr. Rose and his crew in service are always willing to help and squeeze us in for a quick oil change or tire rotation each time we need one. We are always greeted by a friendly face and if we need a ride the shuttle guy, Bill, is always a pleasure to ride with! The Bass's are wonderful people who, in my opinion, believe in taking care of the customer and reinvest in the community as I always see their name associated with different charities and organizations across the Concho Valley! No place like it!! More
Just Cuz It requires 25 words and wont let me put no words so this is what I'm writing in order to get the review posted! Go for it! It requires 25 words and wont let me put no words so this is what I'm writing in order to get the review posted! Go for it! More
Let me just say that after 43 days of my vehicle being in the service department (and it's still there today), being lied to about them not have a rental vehicle for me so they didn't have to provide me a re the service department (and it's still there today), being lied to about them not have a rental vehicle for me so they didn't have to provide me a rental car AND not getting return phone calls for 3 or 4 days at a time on occassion(remember I've had 43 days of my vehicle in the shop so far...and I still don't have it back....and they still can't tell me when I will be getting it back), I am not very pleased with Jim Bass Ford. This is not the first experience I have had like this with them either. I purchased my vehicle from them and purchased the warranty through them so I have had to deal them on several occassions now. My warranty running out will be the best thing that ever happened as I will NEVER EVER go back for anything from them. There are multiple reviews just like mine if you do a little research so before you purchase a vehicle from them or use their service department, please read up and see how they REALLY treat their customers. More
i WAS THERE TODAY 4/14/2012 TO BUY A TRUCK TO MAKE A LONG STORY SHORT THAY SAID THAT DID NOT HAVE TIME TO SELL ME A TRUCK.Had MONEY IN MY POCKET TO PAY DOWN. DID THE PAPER WORK.i WAS GOING TO PUT THE TR LONG STORY SHORT THAY SAID THAT DID NOT HAVE TIME TO SELL ME A TRUCK.Had MONEY IN MY POCKET TO PAY DOWN. DID THE PAPER WORK.i WAS GOING TO PUT THE TRUCK IN MY WIFES NAME AS WELL THEY NEEDED HER TO DO SOME PAPER WORK TOO i CALLED HER AND HAD HER TO DO IT ON LINE SHE IS ILL AND NOT ABLE TO GET OUT.AFTER THAT THE Sales MANAGER COME OUT AND TOLD ME THAT SHE WOULD HAVE TO BE THERE TO SIGN PAPERS.THEN PROCEEDED TO LET ME KNOW THAT HE HAD COUSTOMERS THAT HE KNOW THAT WERE GOING TO BUY AND LEVE WITH A VEHICLE TODAY AND HE DID NOT HAVE TIME TO WORK WITH ME.In outher words my wifes illness stoped them from selling me a truck. I have never been told by a dealer that thay did have time to sell me a.truck and I have bought several trucks and car. More