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Jim Bass Ford Inc.

San Angelo, TX

4.6
243 Reviews

4032 W Houston Harte Expy

San Angelo, TX

76901

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243 Reviews of Jim Bass Ford Inc.

July 19, 2019

FINANCE RUN BY INEXPERIENCE/ CUSTOMER HAS 800+ CREDIT SCORE / ONE OF CUSTOMERS COMPANIES HAS A OPEN LINE OF CREDIT WITH FORD FOR $250,000.00 // TIS VEHICLE P More

by glenn met
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BRAULIO FIGUEROA // ROBERT CHOPPA
Jul 25, 2019 -

Jim Bass Ford Inc. responded

We apologize you are not please with your experience. We follow every process in place to protect our company as well as the buyer, at times it may seem lengthy but in the end it is to protect all parties involved. If you would like to discuss the issue with a manager feel free to contact our GSM Todd at 325-949-4621.

July 03, 2019

Nissan Altima I’m a difficult customer and I am pleased with the sales rep. and my purchase. In the past, I have been to different dealerships and purchased differe More

by ASU18MTG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Banda
Jul 08, 2019 -

Jim Bass Ford Inc. responded

Thank you very much for the rating and review! We are pleased to hear we could meet your purchase experience expectations!

June 17, 2019

Fabulous Great service great knowledge and great car Nissan Altima !!! Jeff Sosa worked with us and he was spectacular. I love the car and couldn’t have asked More

by Maryann0516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sosa
Jun 20, 2019 -

Jim Bass Ford Inc. responded

Thank you for the awesome review, Maryann! We greatly appreciate your review and will let Jeff know of your compliments.

June 13, 2019

Fantastic experience!!! Mike Smith was my salesman when I purchased my 2019 King Ranch F-150. He makes sure you are happy with everything and finds you just what you want! More

by Happy Ford owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Smith, Amadeo Morales
Jun 15, 2019 -

Jim Bass Ford Inc. responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time out of your day to leave us such a great review.

June 04, 2019

Best Salesman Dustin at Jim Bass Ford is the best salesman we have ever dealt with anywhere.. He listened to us and got us the best deal he could find! He is very n More

by CoffeyCrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Cameron
Jun 06, 2019 -

Jim Bass Ford Inc. responded

Thank you for the awesome review! We will be sure to let Dustin know of your compliments.

May 23, 2019

Awesome experience Everyone was so nice and went the extra mile to help me get the vehicle I wanted. I really did appreciate the excellent service and knowledgeable sale More

by Deb1234*
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan C
May 24, 2019 -

Jim Bass Ford Inc. responded

We really do try our best, and we're glad to hear it showed in your experience with us, Deb! Thank you for the great review.

May 16, 2019

Traded for F150 Excellent attention to what I wanted, may regret not stepping up a bit more. 4 wheel drive? Length of waiting time for all to fall together was a bit More

by ggaines43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Smith, Amadeo Morales
May 17, 2019 -

Jim Bass Ford Inc. responded

We're very pleased to hear we could be of service to you and get you in the vehicle you wanted! Thank you for the great rating, Mr. Gaines.

May 13, 2019

Worked out really well Drove 200 miles to pick up a vehicle bought online. Had one issue and it was taken care of in a very professional manner. Everyone was willing to work More

by Kisu-59-$
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candi Sanchez
March 19, 2019

Experience of buying new car Salesman was very friendly and patient with us while we were looking for a new car. Very helpful in helping us choose one and knowledgeable about the More

by Shannon5656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Chappa, Trey Jordan and JB Sadler
Mar 22, 2019 -

Jim Bass Ford Inc. responded

We try our very best to help inform our guests of the vehicle they are planning on purchasing before the purchase. We're glad you felt comfortable while here. Thank you for choosing to bring your business to us and feel free to inquire about any other questions you may have!

March 16, 2019

Sketchy Wow. They must delete negative comments from facebook or something, because , my wife and i went in there with our hat in our hands and everything (to More

by Sawmecommin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amadeo Morales, Dana Tomlinson
Jun 22, 2022 -

Jim Bass Ford Inc. responded

This does not reflect our standards. Please contact our management team at 325-949-4621, so that we can follow up with this issue.

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