Jessup Auto Plaza - Service Center

Service was great! I was walk in. My only beef is the dealership needs to decide either you take credit cards or you don’t. Passing along a 3% fee to your customers is I was walk in. My only beef is the dealership needs to decide either you take credit cards or you don’t. Passing along a 3% fee to your customers is unacceptable for a GM DEALERSHIP. I say this because no other dealership does this. It’s just bad business. That’s all!👍 More

Melly met us when bringing in our car for routine service. She is extremely pleasant to work with. She arranged for an Uber for me to return home and a new text when our car was ready for pickup an service. She is extremely pleasant to work with. She arranged for an Uber for me to return home and a new text when our car was ready for pickup and I was promptly picked up to return to Jessup for my car. She does a fantastic job of calling or texting if their is a problem or when the car is ready. She is a great asset to Jessup! More

You guys are outstanding, Sean is excellent and very customer oriented. He explains what needs to be done and why. Harry Covert customer oriented. He explains what needs to be done and why. Harry Covert More

To many people who don’t know what they are doing. And they keep changing the waiting area one area has no amenities then you walk across the dealership to another area that has everything And they keep changing the waiting area one area has no amenities then you walk across the dealership to another area that has everything More

I have thoroughly enjoyed owning a Cadillac because the service and reliability far exceeds any other dealership I have felt with. I am so pleased with the service writers and Sean already knows how much m service and reliability far exceeds any other dealership I have felt with. I am so pleased with the service writers and Sean already knows how much my CTIV means to me. Thanks again for everything More

Stan and Jessup went above and beyond to solve a problem I had with my Silverado. I had with my Silverado. More

They did a good job of providing the services requested. A special thanks to Daniel Mejia for his help. A special thanks to Daniel Mejia for his help. More

Sean is always the best part of my service experience. He gets things done and always communicates what’s happening. He gets things done and always communicates what’s happening. More

The Jessup Service Department handled a complicated situation professionally and efficiently, the part I needed was on backorder for over a month but they kept me informed as to what was going on. Whic situation professionally and efficiently, the part I needed was on backorder for over a month but they kept me informed as to what was going on. Which is good because it isn't easy being without your car for 6 weeks! Anyway they did the repair the same day the part finally came in. More

Good service advisors and always going above and beyond for there customers, Melissa and the staff are awesome for there customers, Melissa and the staff are awesome More