Jessup Auto Plaza - Service Center

I made an appointment for an oil change and was on time for it. My appointment included that I would wait in person. No one was there waiting when I arrived. I ended up waiting over 2 hours in the waiti for it. My appointment included that I would wait in person. No one was there waiting when I arrived. I ended up waiting over 2 hours in the waiting room and once the oil change was completed I complained about the wait time, after which I was offered a car wash, which is supposed to be done anyway. I also was supposed to have my tire pressure checked and tires rotated. None of this took place. Very disappointed. More

Cory was very helpful. I will always choose Jessup for all my automotive needs. I always tell my friends and family to use Jessup too!! I will always choose Jessup for all my automotive needs. I always tell my friends and family to use Jessup too!! More

I would highly recommend Jessup for both buying and servicing your car. Everyone is very knowledgeable and friendly and they give great customer service. I recommend my service advisor Sean very highly servicing your car. Everyone is very knowledgeable and friendly and they give great customer service. I recommend my service advisor Sean very highly as well More

Mellisa Millesa was great she was was very good the job was more expensive but that was not her fault was more expensive but that was not her fault More

MELISSA IS THE BEST, KEEPS YOU UPDATED WHILE YOU WAIT- EXPLAINS EVERYTHING. I DIDN'T LIKE THAT YOU DON'T ACCEPT CHECKS AS MY BANK MADE A MISTAKE ON MY DEBIT CARD, FORCING ME TO USE MY CREDIT CARD AND CHA EXPLAINS EVERYTHING. I DIDN'T LIKE THAT YOU DON'T ACCEPT CHECKS AS MY BANK MADE A MISTAKE ON MY DEBIT CARD, FORCING ME TO USE MY CREDIT CARD AND CHARGING ME 3% More

Oil and filter change service. Straight forward process with no pressure toward additional services or repairs. Took about two hours as was quoted. Very satisfied with the experien Straight forward process with no pressure toward additional services or repairs. Took about two hours as was quoted. Very satisfied with the experience. Also received a car wash. More

Great service. My service advisor Melly was always available to give me updates and answer my questions. My service advisor Melly was always available to give me updates and answer my questions. More

Excellent service and communication! Wouldn't go anywhere else! I would recommend to friends and family members. Wouldn't go anywhere else! I would recommend to friends and family members. More

Service was excellent and car was returned when promised. Ride to home and pick up went without a hitch. Ride to home and pick up went without a hitch. More

Giving a 10 on your Star rating should be sufficient! I do not appreciate being asked for a 15 word minimum! I do not appreciate being asked for a 15 word minimum! More