Jessup Auto Plaza - Service Center

Preston did a great job taking care of my transaction. Highly recommend asking for him as your salesman. Highly recommend asking for him as your salesman. More

Family owed and operated by wonderfully friendly people that are a pleasure to deal with. A+ Service Department that are a pleasure to deal with. A+ Service Department More

Jessup consistently provides me with friendly and consistent customer service. I value that so much! consistent customer service. I value that so much! More

Great customer service, my wife and I had a great experience, I gave out Braulio’s number to a couple of coworkers that are interested in buying a car. experience, I gave out Braulio’s number to a couple of coworkers that are interested in buying a car. More

Thank you Anderson for the great friendly and professional customer service. I highly recommend Jessup for auto service, professional customer service. I highly recommend Jessup for auto service, More

Customer service is always excellent. Even if you need to have warranty work they are great and get it done. Even if you need to have warranty work they are great and get it done. More

I thought after service of my car they will automatically wash the car without me asking them. I am used to it before with my previous dealer but they did not do it. I even asked the representative who sold wash the car without me asking them. I am used to it before with my previous dealer but they did not do it. I even asked the representative who sold the car to me and he said I have to let them know. Even the diirt in the car and footsteps when they got in are left in the driver side. It's a small thing but means a lot to me. I learned a lesson so hopefully if I will have my car service again, I will let them know. Sorry that's how I feel. More

Daniel was great. When we arrived for our appointment, he immediately checked us in and our car was taken right away for service. The service we required was just th When we arrived for our appointment, he immediately checked us in and our car was taken right away for service. The service we required was just the first oil change and a software update. We were not anticipating how long the software update would take before we arrived. Daniel was very honest and informed us upon our arrival. He very generously offered to take us wherever we wanted to go but actually the time passed quickly. The timeframe he informed of us was almost done to the minute exactly as promised. It was a very good experience. Highly recommend Daniel and Jessup Cadillac service. More

This recent service experience left me so very very disappointed! As if repairs at the dealership aren't pricey already, there was a sign informing me that I would be subject to an additional 3% charg disappointed! As if repairs at the dealership aren't pricey already, there was a sign informing me that I would be subject to an additional 3% charge if I chose to use a credit card! Could I have walked out and taken my business elsewhere? Absolutely.. maybe. I own a model that's somewhat unique (Chevy Volt) so finding an alternative place for service has been a bit challenging in my area (but you can be darn sure I'm going to try harder to find one)! I urge the dealership management to reconsider this practice. I know it has become the "fashionable" thing to do these days but I really feel the costs for accepting credit cards should be considered a cost of doing business, the way utilities, shop supplies and other related fees are. More

Sergio explained everything to me he even took the time to resync my car play because I’m having trouble with it to resync my car play because I’m having trouble with it More