Back

Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
816 Reviews

816 Reviews of Jessup Auto Plaza - Service Center

Sort by
February 26, 2018

Customer service specialist Sherry Downey is one fine service advisor who goes the distance in providing a great customer experience. Always eagerly reviewing your vehicle servic More

by fyrjefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Downey
Feb 28, 2018 -

Jessup Auto Plaza responded

We are very happy to receive your five-star review and recommendation. Please feel free to give us a call whenever you need us and again, thank you for taking your time to share!

February 13, 2018

Best employee The most knowledgeable, honest, dependable employee any company can have. She greets you with a sincere smiley greeting and directs you to the right d More

by MrQualitySpy1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James IsBell, Brian Noble, Gordon Stewart, Raquel Garza
Feb 15, 2018 -

Jessup Auto Plaza responded

Thank you so much for sharing this awesome review with us and I will be sure to pass your kind words on to the whole service team. Your recommendation and five-stars are greatly valued and we welcome you back anytime we can be of assistance to you again.

February 12, 2018

Great service Thank you Ralp for for all your help, im really happy with the Great work you did on my truck Great service, thank you again.! More

by Arian13
Recommend Dealer
Yes
Employees Worked With
Ralph Heraldez
Feb 15, 2018 -

Jessup Auto Plaza responded

Thank you for your five-star review and recommendation! We truly appreciate your time taken to share about your experience with Ralph and please feel free to drop by or give us a call anytime you need us again.

December 31, 2017

My Chevy Traverse Very pleased with the dealership. I wouldn’t go anywhere else! I will definitely recommend to family and friends. Thank you to the Jessup dealerships. More

by Jessm88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Heraldez
Jan 02, 2018 -

Jessup Auto Plaza responded

Thank you for your continued support and business. We appreciate you taking the time to share this with us and we look forward to serving you the next time you need us! Happy New Year!

December 21, 2017

Walter Is The Best! I've been with Jessup over 4 years and Walter has taken care of my 2013 Volt with care and patience. now I have a new 2017 Volt and look forward to wo More

by vyepello
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cañas
Dec 24, 2017 -

Jessup Auto Plaza responded

We are happy to hear you had another pleasant visit to our service department. Thank you so much for sharing this awesome review with us and I will be sure to pass your kind words on to the whole service team. Your recommendation and five-stars are greatly valued and we welcome you back anytime we can be of assistance to you again.

November 08, 2017

Rita and Ruben did a great job! Both Rita and Ruben kept me informed about the progress of the repair my car. The car was delivered a week early from when it was promised. The body More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rita.
Nov 13, 2017 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that our team took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

July 06, 2017

Amazing David has a great sense of humor and very easy to talk to.He helps you with whatever you need in a funny professional manner.He is recommended, well e More

by Jackie22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Frizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Cañas
Jul 06, 2017 -

Jessup Auto Plaza responded

Awesome compliments, we're really grateful to have David on our team. Thanks so much for taking the time to share this with us, we really appreciate it. Have a great rest of your day and never hesitate to stop on by if you need help with anything in the future.

January 04, 2017

Service Department I went in on Monday to get my tires Balanced and Rotated. Ryan was my Service Adviser and he took good care of me. I had an issue with my tires and he More

by Tahumada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 08, 2017 -

Jessup Auto Plaza responded

Thank you for your wonderful feedback and five-star review. We are happy to hear our team provides great customer service. Your recommendation is truly appreciated and we look forward to assisting you anytime you need us. Dan Jessup General Manager

October 27, 2016

Excellent as always Took my 2014 Chevy Silverado in for a recall . Sherry at service took care of me as always. Bravo Sherry, thanks for the great job. More

by steve jelinek
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Downey
Nov 09, 2016 -

Jessup Auto Plaza responded

Hi Steve, Thanks for your compliments regarding Sherry and I will be sure to pass this along to her. We appreciate the five-stars and recommendation and we look forward to your next visit. Dan Jessup General Manager

September 29, 2016

The ultimate in service Everyone at Jessie is friendly and eager to help. I had a wonderful experience with your employees who took very good care of me and my vehicle. I w More

by Marlena
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rita and Ruben
Oct 20, 2016 -

Jessup Auto Plaza responded

Marlena, We are just thrilled to receive your recommendations and five-star review! Thank you so much for your kind words and we welcome you back anytime you need us. Dan Jessup General Manager

...
79
...