Jessup Auto Plaza - Service Center

The only reason a gave a 3 star rating is Brandie. You were massively understaffed it appears and she was all over the place working her tail off to help out. I had an appointment for a simple oil a You were massively understaffed it appears and she was all over the place working her tail off to help out. I had an appointment for a simple oil and filter change and took nearly 2 and half hours to accomplish. That is a long time to sit there and wait (I elected to wait assuming that with an appt it wouldn't take more than an hour or so). I witnessed many other unhappy customers. It didn't help that it was exacerbated by people wanting air in their tires, and for someone to put on new windshield wipers! More

Over all the experience on this visit was amazing. From the moment I pulled in to the time I picked up my truck. From the moment I pulled in to the time I picked up my truck. More

I’ve been a customer of Jessup for a few years now. I’ve always been completely satisfied with the service that I get from the dealer as well as my service advisor Sean He’s very friendly, knowledgea I’ve always been completely satisfied with the service that I get from the dealer as well as my service advisor Sean He’s very friendly, knowledgeable and helpful and I highly recommend both Sean and the dealer More

Sean and the Jessup team are always willing to help ensure customer satisfaction is priority number one. ensure customer satisfaction is priority number one. More

Everyone that I came in contact with was courteous, helpful and very professional at their jobs. I was also impressed by the office; it was nicely designed, very clean and modern. I didn’t make it to t helpful and very professional at their jobs. I was also impressed by the office; it was nicely designed, very clean and modern. I didn’t make it to the lounge but I did see it. It looked very comfortable also. Nice place to come if you need your car worked on. More

Sean is the best. I will always come back to jessup. Good bye for now. I will always come back to jessup. Good bye for now. More

Amada did a great job, always communicated with updates. When we picked up the car, after driving it there was a vibration driving on the freeway at 70mph. Amanada told us to bring it back in. We took the When we picked up the car, after driving it there was a vibration driving on the freeway at 70mph. Amanada told us to bring it back in. We took the car back to Jessup; Amada had the wheels re-balanced again for the second time. This car is a All wheel drive , we were told when only 2 of the 4 tires were replaced this could make a difference in the balancing. We are bringing the car back again to have the 3m ClearShield package applied, since this was a part of my purchase. I chose to have the work done at a certified Volvo dealer to ensure quality instead of a Mercury Insurance Bodyshop. The only disappointment was replacing only 2 of the 3 wheels/tires that were damaged. This means I will have 2 new tires and 2 that will need replacing beforehand. The body work on the car is perfect! More

Ron and Daniel and Melissa were amazing, they handled all of my needs. I would recommend 10/10 of my needs. I would recommend 10/10 More

Great service. Fast and easy. Always a pleasure to visit Jessup. Stan is very friendly. Fast and easy. Always a pleasure to visit Jessup. Stan is very friendly. More

You are the best dealer y Coachella valley Very good Very good Very good Thanks Very good Very good Thanks More