Jessup Auto Plaza - Service Center

Daniel was very attentive to talking to my husband over the phone. He is an excellent people person. He did not rush through the service I would be receiving. Daniel accommodated me with transportation so the phone. He is an excellent people person. He did not rush through the service I would be receiving. Daniel accommodated me with transportation so I wouldn’t be waiting for a lengthy time at the service area. More

Great Service, pick up and drop off was flawless. Thank you for getting everything done and completed on time. Thank you for getting everything done and completed on time. More

VERY BAD SERVICE, I rather drive to Hemet OGosh Chevrolet and get my vehicles serviced there not here anymore. The owner should be ashamed of the bad workers he has working for him! and get my vehicles serviced there not here anymore. The owner should be ashamed of the bad workers he has working for him! More

Always great service and attention to my needs and time. good service and on time. good service and on time. More

We had been loyal customers for over 20 years (bought 6 vehicles) until last year when my wife wanted to trade in her corvette for a new one (24' model). There was absolutely no movement on price or trade vehicles) until last year when my wife wanted to trade in her corvette for a new one (24' model). There was absolutely no movement on price or trade in value for my wife's corvette. We ended up going to Aaron Chevy a week later and got the exact same car for 15k less and 5 k more for her trade in. Additionally the service department used to be the best around but in past years it slipped considerably. I will admit that this past experience was much more in line with the old Jessup service dept we had enjoyed previously. However, 1 good experience doesn't undo the last few years of abysmal service More

Best service I’ve had there since I’ve been a customer keep the good work going Thank You keep the good work going Thank You More

The reason for my return Monday (10/21/24) was front wheels vibrating on seat and steering wheel at 70 m/h) after my appt on 10/18 to check wheels pulling to LEFT at any speed. Brandie rescheduled appt wheels vibrating on seat and steering wheel at 70 m/h) after my appt on 10/18 to check wheels pulling to LEFT at any speed. Brandie rescheduled appt for Thursday (11/24/2024 @ 8 AM). I arrived at 7:50 AM and car was not looked at until 1 PM and released to me at 5:30 PM. Brandy had put the work order to be the LAST to be serviced for the day. RESULTS: Jessups has been servicing my 2007 CAD from March 2012 (when relocating to RM) and ordering/purchasing my 2015 Platinum (with Steve Moore) and all service/maintenance thru Nov 24, 2024. RESULTs: I WILL NOT BE BACK. Gwendolyn R. Bartlett (760) 324-3213 More

Good Job and very fast I love it to coming here. Thank you Carlos my men. Thank you Carlos my men. More

Good services, and they treat customers well. However, services are a little over priced comparatively. However, services are a little over priced comparatively. More

The only reason a gave a 3 star rating is Brandie. You were massively understaffed it appears and she was all over the place working her tail off to help out. I had an appointment for a simple oil a You were massively understaffed it appears and she was all over the place working her tail off to help out. I had an appointment for a simple oil and filter change and took nearly 2 and half hours to accomplish. That is a long time to sit there and wait (I elected to wait assuming that with an appt it wouldn't take more than an hour or so). I witnessed many other unhappy customers. It didn't help that it was exacerbated by people wanting air in their tires, and for someone to put on new windshield wipers! More