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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
835 Reviews

835 Reviews of Jessup Auto Plaza - Service Center

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August 22, 2024

Brandie has been my service advisor for years. She is always attentive, polite, and very helpful. She works hard to get my car’s issues resolved, and is an excellent liaison between me, as the c More

by JIMSALSANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Elyateem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Moore
August 22, 2024

Melissa is absolutely amazing! She has been such a big help with everything we’ve needed help with and always goes out of her way to make sure we are happy with a huge smile on her More

by WINTER.MARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Service adviser did not follow up for status update. Service manager was excellent in completion of service visit. More

by jfb4usc
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

SERGIO WAS EXCELLENT. HE ALWAYS CHECKS MY CAR THOROUGHLY, AND EXPLAINS EVERYTHING HE DID. SERGIO IS VERY COURTEOUS, AND PROFESSIONAL More

by beeteeparis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Made the appointment, and they took me in ahead of walk-ins, and ended up very timely service. Met some nice people/salesmen in the showrooms. More

by harrisjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Thank you for taking care of our vehicle’s recall. Please consider the time of customers waiting for the car’s return. More

by edwardsfamily4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Stan provided a 5 star experience by being thorough, kind, and knowledgeable. He made sure my vehicle was taken care of. Thanks Stan! More

by JOSEPHMACIAS247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Great service. Provided a loaner vehicle for the duration of maintenance. Good communication. Thank you! More

by serguei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

The team at Jessup was very thorough and did exactly what I wanted done and quickly as well. More

by DBRATTON40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Superior customer service that strives to please. Courteous and very communicative. Am satisfied with its work and explanations. More

by jackwesterkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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