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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
584 Reviews

584 Reviews of Jessup Auto Plaza - Service Center

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August 25, 2024

Service was done quickly and on time at cost that was originally estimated. Overall a good job. More

by ronjohn808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Terrible business practices and ethically wrong sale manager and associates. Jessup auto will steal from you for their profit More

by JOEJOE8275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Art ILano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

My service twxh, Sergio, was wonderful. He made sure I was getting the service I needed. Went over everything that would be done. He also texted me when it was done. Great experience. More

by bbaldwin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Jessup is a well oiled machine and I wish I could have bought my truck there. More

by vicci61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Excellent service ; prompt and timely service. Provided ride to and from to breakfast while car being serviced More

by aurorawilma54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

The Jessup service department is excellent! I am very satisfied with Sean and the other service advisors. More

by jackiesuitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Had my mom‘s car towed and I proceeded till the people that were helping me that my mom had a transmission leak and they proceeded to charge me $190 for a diagnostic fee which I was never informed about. More

by skincutie4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Great rápido service! Appreciate the ride offer to my place of employment as well. Thanks Sean! More

by desertgardens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

I've had a lot of cars in my lifetime, and I have to say that Sergio is one of the best service advisors I've had. He keeps me updated on the progress of my vehicle any time it's in for service and follows More

by bradleykward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Satisfied with the service. I have been bringing my truck here for over 10years. Daniel is good to work with. More

by clarkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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