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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
582 Reviews

582 Reviews of Jessup Auto Plaza - Service Center

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September 27, 2024

Everything was done right the first time and I have never had a complaint about anything More

by gocoshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Gilbert
September 27, 2024

Needed the new brakes for my CT5-V Blackwing, it'd take a while. Got the loaner, no problem. Next day picked up the car. Easy, no wait, good service. Brakes work great. Thank you. More

by serguei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Good customer service. Easy entrance and exit. Service is fast and easy-to-use us me More

by SSCANTEACH2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Always a good experience. One flaw this trip we expected a car wash and it didn’t happen even tho we asked and confirmed. We all get busy tho. More

by hartgals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

I don’t know who Sean is but my Advisor was Brandy. Brandy did a nice job but two hours plus for an oil change and tire rotation is way too long. More

by jamespragerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

A couple of small notes: I’d left town, so I had to pick my car up on a Saturday after service had closed. Sergio said he’d leave my key with someone in sales. He never texted to tell me who that was, and w More

by j.hoppehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

My wife and I had a great experience Brandie Gil has great customer services she's the best has a lot of knowledge and experience we recommend Jessup Auto Plaza... More

by David Cebreros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Polite, professional, understanding and great at what they do!!! Totally took care of my needs. More

by ronnielventura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Davis
September 26, 2024

cad took very little time to replace thr horn and wash . all thr cost up front, no surprises More

by palmspringsbruno
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

The experience was good, the dealership is quite busy but they did their best to get me out as quickly as possible. It was completed when they said it would be. Thank you 😊 More

by MO_PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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