Jessup Auto Plaza - Service Center
Cathedral City, CA
578 Reviews of Jessup Auto Plaza - Service Center
Excellent customer service received by Melissa Miller. I am very happy with my service department's team. I am very happy with my service department's team. More
Stan is the best! Jessup service is unbeatable. I’ve had many different cars from all over the desert and Jessup is hands down the best. Jessup service is unbeatable. I’ve had many different cars from all over the desert and Jessup is hands down the best. More
Professional and knowledgeable staff. Getting a free Uber ride home and back was a plus. Getting a free Uber ride home and back was a plus. More
Jessup Auto Service makes me feel like family. I feel loved and appreciated.Sean Tisdale has been extremely wonderful to me as well as Ron, Sergio, and all the other great men & women there. Th I feel loved and appreciated.Sean Tisdale has been extremely wonderful to me as well as Ron, Sergio, and all the other great men & women there. Thank you!!! Lisa D Coleman More
I have never had a more pleasant experience with an auto dealership before, and this was GREATLY due to the performance of Sean Tisdale! Thank you, again. I will value Jessup Auto Plaza for their commitme dealership before, and this was GREATLY due to the performance of Sean Tisdale! Thank you, again. I will value Jessup Auto Plaza for their commitment to excellence. More
When I called for an appointment for an oil change, I also requested that the technician drive my car for an opinion on how hard it is to steer. They said “absolutely”. But when I arrived Melly said I’d also requested that the technician drive my car for an opinion on how hard it is to steer. They said “absolutely”. But when I arrived Melly said I’d have to leave my car 2-3 days as they have limited technicians to run a diagnostic on the steering. WTH??? Jessup replaced the power steering in January 2024 and the steering isn’t great. I could have chosen a much cheaper place for the oil change!!! More
From the initial contact, the follow-up dealing with our insurance company, Amanda proved exceptionally professional, kind, patient and super knowledgeable. We ended up paying some out of pocket to repair insurance company, Amanda proved exceptionally professional, kind, patient and super knowledgeable. We ended up paying some out of pocket to repair some other small dings so that the outcome of the body repair was like a Concours car! Since you only offer "Very Good" as responses below- we would like to say that Amanda's work and how she represented Jessup was exceptional, truly. More
Great and efficient service. Frank the adjuster was receptive to my issues and had my repair completed in less than a week. He was organized, considered my financial issues, an Frank the adjuster was receptive to my issues and had my repair completed in less than a week. He was organized, considered my financial issues, and overall, was very professional and approachable to work with. He even provided a small bottle of touch up pant for future scrapes/issues! And the truck was returned washed and detailed! Thanks! More