Jessup Auto Plaza - Service Center
Cathedral City, CA
987 Reviews of Jessup Auto Plaza - Service Center
Nelson was a pleasure to work with. They were patient with my wire transfer when I had some problems. The vehicle was gassed up and ready for me when I arrived to pick it up and we we They were patient with my wire transfer when I had some problems. The vehicle was gassed up and ready for me when I arrived to pick it up and we were on our way very quickly! Would not hesitate to purchase from Jessup Auto again! More
Great customer service- thx Daniel - for your expert advice and insight—I’ll be back— advice and insight—I’ll be back— More
I ended up paying over $800 for a car the dealership was unable to repair. unable to repair. More
I had an excellent experience with my service team at Jessup Auto Plaza. My service advisor Melly, was not only friendly but also very professional. She kept me well-informed throughout the entire servic Jessup Auto Plaza. My service advisor Melly, was not only friendly but also very professional. She kept me well-informed throughout the entire service visit. When it became clear that my truck would need to stay overnight, they promptly arranged a courtesy vehicle for me to get home. Before bringing my truck in for servicing, I had removed my locking lug key during cleaning, which meant they couldn't perform the tire rotation initially. However, my service advisor assured me that I could bring the key when picking up the truck, and she would ensure the rotation was done. Despite a busy service day, they went out of their way to accommodate me and ensure I left as a satisfied customer. Overall, I had a fantastic experience at this dealership/service center. As someone from out of state (North Carolina), I was initially skeptical about the service quality in California, but the team at Jessup Auto Plaza completely exceeded my expectations. Thank you for providing such a wonderful experience! More
Having our car serviced was an absolute pleasure. Sean was helpful, courteous, and professional while friendly. He made sure we were taken care of while our car was being worked on. We really appreci Sean was helpful, courteous, and professional while friendly. He made sure we were taken care of while our car was being worked on. We really appreciated the Lyft service as we live in yucca valley and would have just been waiting for 3 hours. Instead of a frustrating time, we had an enjoyable time at the River. Thank you for that! More
Prompt service and good courtesy transportation. Would recommend patronizing the dealership. Do not like no check/credit card service charge policy. Would recommend patronizing the dealership. Do not like no check/credit card service charge policy. More
My service writer is Awesome. I will definitely be back to have my vehicle serviced with him I will definitely be back to have my vehicle serviced with him More
David was very helpful and great to deal with. He was kind enough to get my car for me when transport was backed up. He was kind enough to get my car for me when transport was backed up. More