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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
987 Reviews

987 Reviews of Jessup Auto Plaza - Service Center

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May 14, 2025

Nelson was a pleasure to work with. They were patient with my wire transfer when I had some problems. The vehicle was gassed up and ready for me when I arrived to pick it up and we we More

by tnrdraper
Recommend Dealer
Yes
Employees Worked With
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Great customer service- thx Daniel - for your expert advice and insight—I’ll be back— More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

I ended up paying over $800 for a car the dealership was unable to repair. More

by Avi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Ron
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Jessup Auto Plaza responded

Avi, thank you for taking the time to share your feedback. I sincerely apologize that your recent service experience fell short of expectations. I would appreciate the opportunity to personally look into the specific details of your visit and work toward making this right for you. Please contact me directly at 760-328-9999 or ronaustin@jessupautoplaza.com at your earliest convenience. Thank you for giving us the chance to resolve this matter. Ron Austin Service Manager

May 12, 2025

Frank at the Body Shop was always in contact with me on the progress of my vehicle, Thank you More

by calglm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hoover
May 12, 2025

I had an excellent experience with my service team at Jessup Auto Plaza. My service advisor Melly, was not only friendly but also very professional. She kept me well-informed throughout the entire servic More

by T. Parameswar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Having our car serviced was an absolute pleasure. Sean was helpful, courteous, and professional while friendly. He made sure we were taken care of while our car was being worked on. We really appreci More

by nicholevik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Nice and clean environment. The workers are kind and friendly! They greet you right away! More

by merijoy.gacayan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick at Service
May 12, 2025

Prompt service and good courtesy transportation. Would recommend patronizing the dealership. Do not like no check/credit card service charge policy. More

by GARRIJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

My service writer is Awesome. I will definitely be back to have my vehicle serviced with him More

by daneodboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

David was very helpful and great to deal with. He was kind enough to get my car for me when transport was backed up. More

by deemoore8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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