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Jessup Auto Plaza
Cathedral City, CA
1,012 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,012 reviews
January 06, 2016
Excellent experience Working with Ilya at Jessup Cadillac was like having a personal shopper at Nordstrom. H took the time to learn about my needs and with the support of Working with Ilya at Jessup Cadillac was like having a personal shopper at Nordstrom. H took the time to learn about my needs and with the support of his management team was able to accommodate me. I could not be more pleased with his the level of service from Jessup, especially Ilya, and am a very proud owner of a 2106 CTS-V More
by GoMrB
Employees Worked With
Ilya Germanyuk
January 06, 2016
Recall Notice service Took auto for a recall notice. The service was prompt and employees very attentive and courteous. The personnel and service have always been excell Took auto for a recall notice. The service was prompt and employees very attentive and courteous. The personnel and service have always been excellent and efficient since I purchased the vehicle four and a half years ago. More
by Goodguy
Employees Worked With
Walter Canas
December 31, 2015
A new car. Had a great experience at the Jessup auto plaza. Everything from Shari in customer service who took great care of my car to the sales team who sold m Had a great experience at the Jessup auto plaza. Everything from Shari in customer service who took great care of my car to the sales team who sold me a new car. Everything was amazing. Thanks. More
by Travisd
Employees Worked With
Shari and billy
December 28, 2015
Excellent buying & servce I give Jessup Auto Plaza ab excellent rating based on my Buying a new 2014 CTS and the service follow up regular maintenance. The car had no problems I give Jessup Auto Plaza ab excellent rating based on my Buying a new 2014 CTS and the service follow up regular maintenance. The car had no problems and we love to drive it. Ryan Cohee has been our service rep for this and two other cars and he is very good to deal with. More
by pjgdrg4836
Employees Worked With
Ryan Cohee
December 20, 2015
Great Wxperience Buying from Jessup was a great experience. The only negative was that I forgot to give them a $500. gift certificate that I got as a Christmas git fr Buying from Jessup was a great experience. The only negative was that I forgot to give them a $500. gift certificate that I got as a Christmas git from the dealer. They would not honor it when I did present it after the sale was completed. But the overall experience was very professional and I felt that the sales person listed to all that I had to say and gave me a great deal. More
by no name
Employees Worked With
Andre Kamouie
December 17, 2015
Body Shop The body shop repaired a minor blemish on the rear of my Buick, and now I feel like I have a new car. When attempting to leave, it was determined th The body shop repaired a minor blemish on the rear of my Buick, and now I feel like I have a new car. When attempting to leave, it was determined the battery was dead which was replaced under warranty. The car was washed and the tire pressure checked. More
by Phil
Employees Worked With
Rita
December 15, 2015
Amazing Deal! Hector Madrid made it a very enjoyable car buying experience. It was an amazing Black Friday deal and the car is wonderful. I would definitely recomme Hector Madrid made it a very enjoyable car buying experience. It was an amazing Black Friday deal and the car is wonderful. I would definitely recommend Jessup to friends and family. More
by Queenbee
Employees Worked With
Hector and Perry
December 12, 2015
New car sales I was very pleased with service from show to paperwork. Everyone at the dealership made our comfort their priority. It was a great experience overall. I was very pleased with service from show to paperwork. Everyone at the dealership made our comfort their priority. It was a great experience overall. More
by Teach29
Employees Worked With
Maricela, Jose, A.J.
December 05, 2015
Greatest car buying experience ever I knew exactly what I wanted and the price that I was willing to pay for my new 2015 crew cab 1500... With a little to no hassle the deal was made and I knew exactly what I wanted and the price that I was willing to pay for my new 2015 crew cab 1500... With a little to no hassle the deal was made and I was driving home a new truck. Just so everyone knows I live Carlsbad Ca, and was only visiting Palm Springs for Thanksgiving week. I will drive 2 hours next time to repeat my next purchase for sure! To add something to the mix... I just found this out from my brother in-in law that he was part of the same fraternity at USC with the Jessup brothers! (Ledesma) BONUS More
by jwburwell2000
Employees Worked With
Tim
December 02, 2015
excellent customer service Andre went above and beyond in helping me out and got me to the vehicle I really liked. Great customer service. Very pleased with Andre and the deale Andre went above and beyond in helping me out and got me to the vehicle I really liked. Great customer service. Very pleased with Andre and the dealership. More
by glomo
Employees Worked With
Andre Guilhem
