Jessup Auto Plaza

Always Satisfied I've always had excellent service for my 2012 Chevy Malibu which I purchased at Jessup. Ryan has always reminded me when my scheduled service is due I've always had excellent service for my 2012 Chevy Malibu which I purchased at Jessup. Ryan has always reminded me when my scheduled service is due which I appreciate. More

5 star service David made my first time car buying experience easy and comfortable. He listened to me and made it his priority to make sure i walked away happy. I w David made my first time car buying experience easy and comfortable. He listened to me and made it his priority to make sure i walked away happy. I will definatley come back on my next purchasse and have already told all my friends and family about my most enjoyable experience. More

Completely satisfied Salesperson David Frizzell was a great help to us answered all of our questions and went the extra mile for us and the entire staff were great as well Salesperson David Frizzell was a great help to us answered all of our questions and went the extra mile for us and the entire staff were great as well, James also went the extra mile for us More

Fantastic Experience I recently purchased a 2009 BMW from Alex Ecklund. I have got to say he is hands down the best auto salesman I have ever had. From his kind, warm, and I recently purchased a 2009 BMW from Alex Ecklund. I have got to say he is hands down the best auto salesman I have ever had. From his kind, warm, and friendly personality to his excellent knowledge in the car industry. He went above and beyond making sure i knew everything i needed to know about my new vehicle. I would highly recommend Alex if you are looking to purchase a new vehicle. More

Purchased 2016 XTS Cadillac Great experience! From my first email requesting information on vehicles, to meeting a great sales representative, Chris Clark, to reviewing models, Great experience! From my first email requesting information on vehicles, to meeting a great sales representative, Chris Clark, to reviewing models, to trade-in and ultimately purchase of the vehicle. Smoothed, comfortable, no pressure tactics! They had the attitude "what can we do to help you buy this car...we want your business!" More

Great experence On 2/7/2016 I purchased a car from David at Jessup Auto. From the time I walked in his office David was the kindest sales person and honest man that On 2/7/2016 I purchased a car from David at Jessup Auto. From the time I walked in his office David was the kindest sales person and honest man that I could have asked for. Love my car, and the treatment I received. Thanks David! More

Purchased a used 2006 Silverado 2500HD My Sales associate Ryan was a great help in finding me a used vehicle that I was looking for. The problem was when I looked the truck over, I pointed My Sales associate Ryan was a great help in finding me a used vehicle that I was looking for. The problem was when I looked the truck over, I pointed out a few issues with the truck.. The main issue was the paint was peeling from the bed. I was informed that they were going to place a bed liner in it. I didn't want a bed liner so I asked if they would have it Rino Lined instead. The bed liner was going to be free but to have in Rino Lined, I had to pay and extra $500 which I didn't see was fair.. The second issue was there were 2 paint locations that were peeling and I asked for that to be repaired before further damage happen. They were not going to repair unless I paid. 3 days after receiving the truck, the paint peeled off the hood and the left side of the truck after it rained. Not what you want to see after spending $25000 on a truck and have mentioned to the dealer to have it repaired. The third was when I was signing the contract, they tried to sell me a Contract Cancelation Option Agreement. This Contract is pretty useless the way California wrote it. So now 3 days after receiving my truck, it is sitting in a body shop getting painted. Cost of around $650 for the hood, left rear pillar and left rear roof top. I contacted my sales associate and he said he would talk to his manager about helping out with the cost of repairs since I originally requested it. I have not heard back from the sales representative. He stopped responding to me. I eventually got ahold of the sales manager "James Isbell" who I was willing to work out a solution with me. He was very polite and wanted to make me happy with my truck. We came up with a workable solution that made me happy. More

My experience with service at Jessup has always been great I purchased a 2009 Hybrid Escalade when it was brand new. I live in Long Beach but have a home in Palm Springs. I prefer to have my cars serviced at J I purchased a 2009 Hybrid Escalade when it was brand new. I live in Long Beach but have a home in Palm Springs. I prefer to have my cars serviced at Jessup in Palm Springs 120 miles from my main residence because of the great customer service and helpful attitude. My 2009 Hybrid Escalade was the first year of the Escalade Hybrid. The first 80,000 miles I didn't have a problem. After 80,000 miles some problems arose. The Hybrid system was covered under warranty but not all of the other parts were. Jessup knew these were related to the Hybrid system and worked out a special warranty to pay for the parts. Because of Jessup I purchased a brand new 2015 Escalade. This one is not a Hybrid but I knew it would be serviced correctly at Jessup. Here is a situation that I stayed with the Cadillac brand because of the dealership. What more can be said for loyalty. It works both ways. More

Great service James our sales guy was very attentive to my mother's needs. Our purchase was quick and easy, we did not have to spend countless hours going back and James our sales guy was very attentive to my mother's needs. Our purchase was quick and easy, we did not have to spend countless hours going back and forth. AJ the Finance Director had a great sense of humor. Overall, great experience. More

Great Crew! After a not so good experience at another car dealer, we decided to try one last place, just so happened to Jessup's. They turned the bad experience d After a not so good experience at another car dealer, we decided to try one last place, just so happened to Jessup's. They turned the bad experience day and turned it into a good one. Went in looking for used but our salesman Art worked his magic and I left in a new 2015. Art and the crew were so friendly and helpful! Thanks Art!!! More