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Jessup Auto Plaza

Cathedral City, CA

4.7
1,014 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,014 reviews

February 05, 2018

Easy, straightforward deal, no BS I wasn't actually in the market for a new car, but they had one on their website with the exact options and colors that I had wanted with a HUGE disco More

by GMCbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Heinze
Feb 06, 2018 -

Jessup Auto Plaza responded

Thank you for your wonderful feedback and five-star review. We are happy to hear our team provides great customer service. Your recommendation is truly appreciated and we look forward to assisting you anytime you need us.

February 02, 2018

Memorable purchase I had the most memorable experience here at Jessup Auto Plaza. They were able to get me approved when I thought it wouldn't be possible the team of pe More

by Miguel A. Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Olmos, Leland Riker, Monica Morales
Feb 02, 2018 -

Jessup Auto Plaza responded

We're really happy to hear that you are happy with your new car as well as the customer service provided by our team. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

February 01, 2018

Stayed late Just stopped by to see if we liked the color of the van. It was right close to closing time. Even after a test drive, I walk out of there purchasing More

by Famof6
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Eccleston, Graham Baker
Feb 01, 2018 -

Jessup Auto Plaza responded

Wow, what an awesome review! We're so glad to hear about your experience with James and how happy you are with your new van! We look forward to being here when you need us again!

February 01, 2018

Great sales experience Very happy with purchase and the sales person. Glad monica was our sales person very helpful and knowlegeable. Will be seeing u guys soon again THANK More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Morales
Feb 02, 2018 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that our team took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

January 16, 2018

Fast and easy Cesar and the rest of the staff are always helpful and happy to help. They take care of their customers as they always have taken care of me and my fa More

by Jimenez Fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Jessup Auto Plaza responded

We're so glad to hear you finally got ahold of your dream car and we are even happier that we were able to provide it for you! Thank you for taking the time to share, we look forward to being here if you need any further assistance with your car or have any questions. Again, thanks so much for your business, we look forward to continuing our relationship with you as your local trusted dealership.

January 16, 2018

Great Experience Dealing with Brian was very pleasant, nice to be honest with one another when making a deal. We didn't want to waste time and made the process speedy More

by Patricia in Palm Desert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny was very helpful also, Brian Noble
Jan 16, 2018 -

Jessup Auto Plaza responded

Awesome compliments, we're really grateful to have Brian on our team. Thanks so much for taking the time to share this with us, we're happy to hear your kind words. Have a great rest of your day and never hesitate to stop on by if you need help with anything in the future.

January 13, 2018

David the xxxxup salesman over here is a liar and pretends he understands credit when someone who works in credit and financing tells him theres no reason my credit should hav More

by Madea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Frizzell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Jessup Auto Plaza responded

We are very sorry to hear about the frustration you've experienced with David as it is never our intention to purposely make things hard for you. I will report this to our managers immediately, thank you for bringing this to our attention.

January 07, 2018

Happy, professional dealership Very pleasant experience purchasing a new car. From Ken Huddy to finance. I was quickly moved through the process, which I greatly appreciated. Thank More

by Kathryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graham Baker, Ken Huddy
Jan 09, 2018 -

Jessup Auto Plaza responded

We're glad to hear you enjoyed your new car buying experience. Thank you so much for taking the time to share with us, your input is valued. Happy New Year!

January 03, 2018

Nice experience, very capable and straightforward staff I contacted the dealer through an internet ad for a specific vehicle. Brian Noble responded quickly, answered all of my questions, and set up a deal More

by clark619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Noble, Leland Riker
Jan 04, 2018 -

Jessup Auto Plaza responded

Awesome! Thank you for your five-star review and recommendation. We are happy to hear you are very satisfied with your recent car buying experience. Please feel free to give us a call anytime you need us again and we appreciate your time taken to share this with us!

January 02, 2018

Excellent service Experience was great,friendly and professional service,they help me get a great deal on my new truck. It was hard to choice from the great inventory a More

by HugoL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graham Baker, Monica Morales
Jan 04, 2018 -

Jessup Auto Plaza responded

Thank you for your recommendation and taking the time to share your five-star feedback with us. We appreciate your kind words and we look forward to assisting you whenever you need us again.

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