Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jessup Auto Plaza
Cathedral City, CA
1,014 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,014 reviews
November 17, 2018
Best car shopping experience James took care of us from the beginning we walked through the door, from treating my wife and kids like family. Took the hastel out of negotiation o James took care of us from the beginning we walked through the door, from treating my wife and kids like family. Took the hastel out of negotiation of our car and have us the best deal he could. Thanks James! More
by tygolf12212003$
Employees Worked With
James IsBell
November 17, 2018
Great customer service Friendly staff and very attentive. Will recommend my friends and family for their next car purchase. Thank you for caring about your customers, it m Friendly staff and very attentive. Will recommend my friends and family for their next car purchase. Thank you for caring about your customers, it makes a difference. More
by Jon0619
Employees Worked With
James IsBell
November 17, 2018
Ask for IsBell Bought the Encore Sport Touring and we absolutely love it...it’s our ‘run around town’ SUV, and has the blind spot monitors and Apple CarPlay like we Bought the Encore Sport Touring and we absolutely love it...it’s our ‘run around town’ SUV, and has the blind spot monitors and Apple CarPlay like we wanted. We asked for a manager and James IsBell appeared immediately; he was super helpful and he and James E. (also very professional) worked within our somewhat strict guidelines as this is a 4th vehicle for us. Both funny guys too!! This is our 2nd vehicle from Jessup Auto, definitely recommend! More
by JCthecarnut
Employees Worked With
James IsBell, James Eccleston
November 17, 2018
James understood our needs and wasnt pushy I always look at reviews before I buy. This dealership had a lot of positive reviews and now I know why. They listened when I spoke about my needs. Th I always look at reviews before I buy. This dealership had a lot of positive reviews and now I know why. They listened when I spoke about my needs. They also had the best price. It was refreshing dealing with them. The finance guy took the time to explain everything in a way that wasnt pushy. I have bought probably 23 cars from dealers over the years. Best experience by far. I highly reccomend Jessup Chevy. More
by John R
November 17, 2018
Trato fácil y rápido Llegué a la agencia por primera vez y pedí hablar con el gerente. Salió James IsBell a atenderme. Y me gustó mucho que me atendió en mi idioma. Me ayu Llegué a la agencia por primera vez y pedí hablar con el gerente. Salió James IsBell a atenderme. Y me gustó mucho que me atendió en mi idioma. Me ayudó conseguir un trato muy bueno. ¡Muchas gracias! More
by J-Garcia
November 17, 2018
Helpful, informative and knowledgeable Answered all if my questions, felt informed with choices during the whole process. Everyone was nice and respectful. I came away feeling like I ma Answered all if my questions, felt informed with choices during the whole process. Everyone was nice and respectful. I came away feeling like I made the right choice for me and that this dealership would take care of me. More
by Twelve Volt Gal
November 03, 2018
Excellent Monica was awesome!! Very patient and helpful with the whole car buying process and bilingual which was a plus. She was our very own personal concier Monica was awesome!! Very patient and helpful with the whole car buying process and bilingual which was a plus. She was our very own personal concierge!!!! More
by hflore3
October 31, 2018
2019 Chevy Equinox LT Gary was very helpful from when we first stopped in. He gave us a brief over view of what we would be looking at monthly without running out credit. W Gary was very helpful from when we first stopped in. He gave us a brief over view of what we would be looking at monthly without running out credit. Went back a week later and totally changed which vehicle we wanted and was able to work with us. Gary was very positive, and always had hope we would be leaving with the vehicle we wanted! Thank you, Gary! Leland, thank you for your help and tips as well! More
by L
Employees Worked With
Leland Riker, Gary Levingston
September 28, 2018
Service department We went in for a oil change. Had an appointment waited 4 hours. Had to come back next day to get a tire they didn’t have in stock. And waited over 2 We went in for a oil change. Had an appointment waited 4 hours. Had to come back next day to get a tire they didn’t have in stock. And waited over 2 hours to get it changed. No explanation or apologies. Just plane Rude! More
by Meme@1958
Employees Worked With
Walter Cañas
September 28, 2018
Ken is the man loved our experience we had buying our tahoe Truly an awesome purchase can't complain, My wife went to look at possible purchases and we ended up with what we needed. Thanks for everything ken k Truly an awesome purchase can't complain, My wife went to look at possible purchases and we ended up with what we needed. Thanks for everything ken keep up the good work. More
by Nufillo11b
