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Jessup Auto Plaza

Cathedral City, CA

4.7
1,016 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,016 reviews

December 17, 2018

Incredible expirence for first time buying Amazing opportunity working with Crystal, she helped the whole way through my deal. She gave detail to detail on what I was getting and I was very ple More

by JesseP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Galvez
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your honest feedback and recommendations. We appreciate your five-stars and we look forward to being there for you when you need us next.

December 11, 2018

Tech service review I came in to get my vehicle serviced and the tech guys were blowing me off. They did not take the time to check wires. fuses. Ect. Really unhelpful. D More

by Dani1503
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Sherry Downey, Walter Cañas, Robert "BJ" Johns, Ralph Heraldez, Phillip Candido, Jeff Bachant, Leo Machuca, Service Service
Jan 03, 2019 -

Jessup Auto Plaza responded

We are very sorry to read your review regarding your experience at our service department. We greatly apologize that you have had a poor experience in the past and we appreciate your business. We always take criticism and use it to make ourselves better. If you have any concerns in the future you wish to discuss please feel free to contact our service advisor, Chris King at (760) 328-9999. Again, Thank you for taking the time to let us know how we can improve going forward. We hope to make things right with you.

December 08, 2018

Chrystal Galvez YOU'RE AMAZING! As a first time buyer, the great team of Jessup Auto Plaza patiently and amicably offered me the best offer among many car dealers. I want to give a More

by honeycrisp 101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Galvez
Jan 04, 2019 -

Jessup Auto Plaza responded

We appreciate your time taken to let us know how we are doing. Thank you for the five-star review and recommendation! Please come back and see us anytime you need us again.

December 07, 2018

Great place to buy your next vehicle. Jessup is my dealer of choice. They have a great team and the best prices. I won’t buy anywhere else. Their service department is also great. Monica M More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Downey, Leland Riker, Monica Morales
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your recommendation and positive feedback. We appreciate your time taken to share this and we look forward to assisting you whenever you need us next!

December 03, 2018

A very good experience. Gary is really great to work with. Gary our salesperson was knowledgeable personable and very helpful in helping us with our purchase. A True Asset for Jesdup Auto We will buy our ne More

by allenyack&gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Levingston
Jan 04, 2019 -

Jessup Auto Plaza responded

We greatly value your continued support and recommendation. Thank you for your honest feedback and please never hesitate to give us a call whenever you need us again.

December 01, 2018

Personal customer service at its finest I had questions and was overwhelmed with the idea of buying a car by myself for the first time. I was put at ease with great explanations and my sales More

by emilyzelma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

We are happy to hear about your car buying experience with us here at Jessup Auto Plaza. Thank you for taking your time to share your feedback with us and we look forward to always being here for you whenever you need us next.

November 29, 2018

No doubt, I’ll buy my next car here too!! I used to hate everything about the process of buying a car. In the past, at other dealerships, I felt rushed and pressured by the sales staff, the pr More

by Rubx Qbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James IsBell, Graham Baker, Ralph Heraldez, Leo Machuca
Jan 04, 2019 -

Jessup Auto Plaza responded

We're really happy to hear that you are happy with your new car as well as the customer service provided by our team. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

November 28, 2018

Wouldn't work with anyone else It's more than just a sell for James Isbell. He looks at your entire financial picture and advises for the best outcome for you and your family. We ar More

by Rose3216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that James took great care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

November 28, 2018

Gary L. was amazing! Gary Levingston went above and beyond for us! We were looking between two black suburbans and he got us the best one with a good deal. I appreciate hi More

by srtapia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Levingston
Jan 04, 2019 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that Gary took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

November 28, 2018

Silverado 2018 It is with great honor that I write this letter of recommendation. Mo is a great salesman. He was quick to get everything done and to respond to any More

by Arlenne760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Elyateem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Jessup Auto Plaza responded

Awesome compliments, we're really grateful to Mo on our team. Thanks so much for taking the time to share this with us, we really appreciate your kind words.

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