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Jessup Auto Plaza
Cathedral City, CA
1,765 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,765 reviews
June 30, 2025
Great VIP service. From picking up my car, programing the key fob, detailing, wash and then delivering it back to me. From picking up my car, programing the key fob, detailing, wash and then delivering it back to me. More
by ashlocks
Verified Customer
June 30, 2025
Daniel Mejia greeted me with a smile. ... Thanked me for choosing Jessup.... He was professional, informative, and friendly... A true asset to the Jessup Family.... Thank You Daniel... Don ... Thanked me for choosing Jessup.... He was professional, informative, and friendly... A true asset to the Jessup Family.... Thank You Daniel... Don Soja... More
by DONSOJA
Employees Worked With
June 30, 2025
David Anderson is terrific! He does whatever is possible to make any issue right now thank you Dave and Jessup. He does whatever is possible to make any issue right now thank you Dave and Jessup. More
by Coringham
June 30, 2025
Excellent customer service - friendly and very supportive. Quality of service was excellent and completed in a very timely manner. supportive. Quality of service was excellent and completed in a very timely manner. More
by ajcolella
June 30, 2025
Brandie was on top of my problem and advised me at every step! Very pleased with this service. I was happy to have someone listening to my problem step! Very pleased with this service. I was happy to have someone listening to my problem More
by SWAK800
Employees Worked With
June 30, 2025
Muy bien servicio , me atendieron muy bien , quedó muy bien el vehículo de lo que le hicieron , lo único que duró días para que yegar a la pieza bien el vehículo de lo que le hicieron , lo único que duró días para que yegar a la pieza More
by anibal covarrubias
Employees Worked With
June 28, 2025
The lease on my Silverado was coming to an end. Alexis Herrera was an absolute pro to deal with. He did an excellent job of laying out my options. I decided to purchase my truck and was very ple Alexis Herrera was an absolute pro to deal with. He did an excellent job of laying out my options. I decided to purchase my truck and was very pleased with Alexis and Carlos Rodriguez. They were very patient throughout the process, truthful and provided me with all of the information I needed to make my decision. I love my truck and thought Alexis Herrera & Carlos Rodriguez were great to work with. More
by Dana L.
June 28, 2025
Car was fixed when promised. I like the uber rides to and from the dealership. I like the uber rides to and from the dealership. More
by sremington2171
Employees Worked With
June 27, 2025
Service dept needs to work on better Customer service. I was advised of service needed and once I was at dealer other services were discussed which I wasn’t prepared for I was advised of service needed and once I was at dealer other services were discussed which I wasn’t prepared for More
by 4ernest.gonzalez
Employees Worked With
Savannah
June 27, 2025
Took my Suburban in for basic service but the next day after getting it back I found transmission fluid pooled up underneath the vehicle. Leo my service advisor was very apologetic and immediately sent after getting it back I found transmission fluid pooled up underneath the vehicle. Leo my service advisor was very apologetic and immediately sent for a tow truck to bring it back to the dealership. He then arranged for a rental car. Soon after that, it was determined the technician overfilled the transmission fluid. They fixed it and I was on my way. Sometimes in business problems are gonna happen, but it’s what you do about the problem that counts. More
by Modlaguna1
Employees Worked With
