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Jessup Auto Plaza
Cathedral City, CA
1,011 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,011 reviews
November 14, 2024
Good service on my truck. The service could be greater if it was faster, they took two hours for a motor oil change service. Otherwise everyone was friendly. The service could be greater if it was faster, they took two hours for a motor oil change service. Otherwise everyone was friendly. More
by CP607280
Verified CustomerEmployees Worked With
November 14, 2024
Hard to believe you now feel justified in charging 3% to use a credit card to pay after you charge so much to begin with. As usual my car was delayed most of the day because you were out of parts (battery) use a credit card to pay after you charge so much to begin with. As usual my car was delayed most of the day because you were out of parts (battery). My advisor was OK and tried to help but she is at the mercy of a lot of support personnel. More
by donrfisher
Employees Worked With
November 14, 2024
This was our 2nd visit in one month and it mirrored the first. We have no complaints at all and the service went without a hitch. Maybe Jessup Service Dept has improved? first. We have no complaints at all and the service went without a hitch. Maybe Jessup Service Dept has improved? More
by panzerman
Employees Worked With
November 14, 2024
I've always been treated like a VIP from the time I bought my Buick to the times I've brought her back for service. bought my Buick to the times I've brought her back for service. More
by LINDARC8905
November 14, 2024
After purchase Modesto went over all details very well and is good at his job. and is good at his job. More
by wblindow
November 13, 2024
David was so nice and friendly answered all my questions with great knowledge. No pressure or trying to up sale me a car. Everyone was very friendly and there to help. The waiting was minimal and I purchase with great knowledge. No pressure or trying to up sale me a car. Everyone was very friendly and there to help. The waiting was minimal and I purchased the car I we there to get. More
by frankiebraddy
November 12, 2024
Mario was great. Amazing sales man, will definitely be recommending him to friends and family. Amazing sales man, will definitely be recommending him to friends and family. More
by jackie.verazas
November 12, 2024
Daniel was very attentive to talking to my husband over the phone. He is an excellent people person. He did not rush through the service I would be receiving. Daniel accommodated me with transportation so the phone. He is an excellent people person. He did not rush through the service I would be receiving. Daniel accommodated me with transportation so I wouldn’t be waiting for a lengthy time at the service area. More
by outdoormomma
Employees Worked With
November 09, 2024
VERY BAD SERVICE, I rather drive to Hemet OGosh Chevrolet and get my vehicles serviced there not here anymore. The owner should be ashamed of the bad workers he has working for him! and get my vehicles serviced there not here anymore. The owner should be ashamed of the bad workers he has working for him! More
by HECTORDAVID0828
Employees Worked With
