Jessup Auto Plaza

Another amazing experience at Jessup This is my 6th personal car I have bought at Jessup and have refereed more people than I can remember to purchase here. The pricing is always right, t This is my 6th personal car I have bought at Jessup and have refereed more people than I can remember to purchase here. The pricing is always right, the people are super friendly and they treat you like family! I can not imagine buying anywhere else ! More

Great car buying experience! David Sverdlin, from Jessup Auto Plaza, the absolute best sales man I have ever came across! It was the experience that David gave my husband and I th David Sverdlin, from Jessup Auto Plaza, the absolute best sales man I have ever came across! It was the experience that David gave my husband and I that made all the difference! Not only did he give us exactly what we were looking for, the shopping for a car was so easy and enjoyable! His focus was to make us happy and he did exactly that. He used our time wisely and it was a total hassle free shopping experience. I loved how he was a great active listener, who was friendly and easy going. We definitely recommended that anyone who wants to buy a car come see David Sverdlin at Jessup Auto Plaza! We will be a returning customer that wants everyone to have the same car buying experience we had! Thank you David and Jessup Auto Plaza! You guys are definitely the best!!!!!!!!!:) More

Always Satisfied I've always had excellent service for my 2012 Chevy Malibu which I purchased at Jessup. Ryan has always reminded me when my scheduled service is due I've always had excellent service for my 2012 Chevy Malibu which I purchased at Jessup. Ryan has always reminded me when my scheduled service is due which I appreciate. More

5 star service David made my first time car buying experience easy and comfortable. He listened to me and made it his priority to make sure i walked away happy. I w David made my first time car buying experience easy and comfortable. He listened to me and made it his priority to make sure i walked away happy. I will definatley come back on my next purchasse and have already told all my friends and family about my most enjoyable experience. More

Completely satisfied Salesperson David Frizzell was a great help to us answered all of our questions and went the extra mile for us and the entire staff were great as well Salesperson David Frizzell was a great help to us answered all of our questions and went the extra mile for us and the entire staff were great as well, James also went the extra mile for us More

Fantastic Experience I recently purchased a 2009 BMW from Alex Ecklund. I have got to say he is hands down the best auto salesman I have ever had. From his kind, warm, and I recently purchased a 2009 BMW from Alex Ecklund. I have got to say he is hands down the best auto salesman I have ever had. From his kind, warm, and friendly personality to his excellent knowledge in the car industry. He went above and beyond making sure i knew everything i needed to know about my new vehicle. I would highly recommend Alex if you are looking to purchase a new vehicle. More

Purchased 2016 XTS Cadillac Great experience! From my first email requesting information on vehicles, to meeting a great sales representative, Chris Clark, to reviewing models, Great experience! From my first email requesting information on vehicles, to meeting a great sales representative, Chris Clark, to reviewing models, to trade-in and ultimately purchase of the vehicle. Smoothed, comfortable, no pressure tactics! They had the attitude "what can we do to help you buy this car...we want your business!" More

Great experence On 2/7/2016 I purchased a car from David at Jessup Auto. From the time I walked in his office David was the kindest sales person and honest man that On 2/7/2016 I purchased a car from David at Jessup Auto. From the time I walked in his office David was the kindest sales person and honest man that I could have asked for. Love my car, and the treatment I received. Thanks David! More

My experience with service at Jessup has always been great I purchased a 2009 Hybrid Escalade when it was brand new. I live in Long Beach but have a home in Palm Springs. I prefer to have my cars serviced at J I purchased a 2009 Hybrid Escalade when it was brand new. I live in Long Beach but have a home in Palm Springs. I prefer to have my cars serviced at Jessup in Palm Springs 120 miles from my main residence because of the great customer service and helpful attitude. My 2009 Hybrid Escalade was the first year of the Escalade Hybrid. The first 80,000 miles I didn't have a problem. After 80,000 miles some problems arose. The Hybrid system was covered under warranty but not all of the other parts were. Jessup knew these were related to the Hybrid system and worked out a special warranty to pay for the parts. Because of Jessup I purchased a brand new 2015 Escalade. This one is not a Hybrid but I knew it would be serviced correctly at Jessup. Here is a situation that I stayed with the Cadillac brand because of the dealership. What more can be said for loyalty. It works both ways. More

Purchased a used 2006 Silverado 2500HD My Sales associate Ryan was a great help in finding me a used vehicle that I was looking for. The problem was when I looked the truck over, I pointed My Sales associate Ryan was a great help in finding me a used vehicle that I was looking for. The problem was when I looked the truck over, I pointed out a few issues with the truck.. The main issue was the paint was peeling from the bed. I was informed that they were going to place a bed liner in it. I didn't want a bed liner so I asked if they would have it Rino Lined instead. The bed liner was going to be free but to have in Rino Lined, I had to pay and extra $500 which I didn't see was fair.. The second issue was there were 2 paint locations that were peeling and I asked for that to be repaired before further damage happen. They were not going to repair unless I paid. 3 days after receiving the truck, the paint peeled off the hood and the left side of the truck after it rained. Not what you want to see after spending $25000 on a truck and have mentioned to the dealer to have it repaired. The third was when I was signing the contract, they tried to sell me a Contract Cancelation Option Agreement. This Contract is pretty useless the way California wrote it. So now 3 days after receiving my truck, it is sitting in a body shop getting painted. Cost of around $650 for the hood, left rear pillar and left rear roof top. I contacted my sales associate and he said he would talk to his manager about helping out with the cost of repairs since I originally requested it. I have not heard back from the sales representative. He stopped responding to me. I eventually got ahold of the sales manager "James Isbell" who I was willing to work out a solution with me. He was very polite and wanted to make me happy with my truck. We came up with a workable solution that made me happy. More