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Jessup Auto Plaza
Cathedral City, CA
1,758 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,758 reviews
July 03, 2025
Sergio is so helpful and respectful. Always willing to answer my questions and if he doesn’t have the answer he looks it up. I appreciate his kindness and knowledge. Always willing to answer my questions and if he doesn’t have the answer he looks it up. I appreciate his kindness and knowledge. More
by rhoni1958
Verified Customer
July 03, 2025
Car owners need advisor like Leo and the whole team in general. We never expected that they will still give us the special warranty/ies even if it’s obviously a clear money for the company since our car i general. We never expected that they will still give us the special warranty/ies even if it’s obviously a clear money for the company since our car is already past the supposedly warranty that we know of. If there was any, at least they’ve been very honest to give it to us. So thankful that our expectations did not happen which was, we will be paying a lot of money. More
by tracytedinting
Employees Worked With
July 03, 2025
Daniel was very helpful and provided great customer service. X y x a b c service. X y x a b c More
by Tania
Employees Worked With
July 03, 2025
Received excellent service. Jessup Auto Plaza Cadillac has consistently provided me with top quality professional service over the years. Jessup Auto Plaza Cadillac has consistently provided me with top quality professional service over the years. More
by stevemccoy206
Employees Worked With
July 02, 2025
Excellent job with courtesy and compassion and consideration. Car looks and drives as if brand new. consideration. Car looks and drives as if brand new. More
by msendroff
July 02, 2025
I just bought my 2019 Buick Regal TourX from Aaron Falcon at Jessup Auto Plaza. Aaron was super helpful, very courteous and friendly, persistent as I was shopping around at other dealers, but not in a negati at Jessup Auto Plaza. Aaron was super helpful, very courteous and friendly, persistent as I was shopping around at other dealers, but not in a negative way. The buying experience was the smoothest and most efficient I have ever experienced. And this was coming from out of state. Everything was done online and by phone. I simply flew in, got picked up by Aaron in my new car, did the final paperwork exchange, and was on the road in no time!! FIVE STARS!!! More
by Jonathan Ruiz
July 02, 2025
Fast customer service but technician did not reset counter for cabin air fliter or did not replace when I got in vehicle counter was still set at 46% life. Work order shows that it was requested and d counter for cabin air fliter or did not replace when I got in vehicle counter was still set at 46% life. Work order shows that it was requested and done.this was my only issue. More
by pooring04
Employees Worked With
July 02, 2025
Daniel and his team did an excellent job with courtesy and compassion and consideration kept me informed daily. SUV drove brand new. and compassion and consideration kept me informed daily. SUV drove brand new. More
by aguayocg1
Employees Worked With
July 02, 2025
Leo was amazing and very happy with my service as usual Jessup always has my best interest. Thanks Jessup always has my best interest. Thanks More
by CLIFFCSMITH
Employees Worked With
