Jessica Chevrolet

I loved my sales rep named "Rachael" the problems started when the finance person came into the picture, "Jay". It took him 4 days to put the deal together and then tells me the bank requires me to buy a war when the finance person came into the picture, "Jay". It took him 4 days to put the deal together and then tells me the bank requires me to buy a warranty package that totaled another $1900.00 for 40,000. When I got to the dealership I asked to see the paper that the bank sent requiring this warranty and was told they only recommend it, not require it. He told the same story to both my sister and I on two separate occasions. I hate people to try and screw me out of my hard earned money. I was already putting down $5000 on the deal and did not want to spend another $2000 for a warranty. I had an appointment to pick the car up at 11 am and I waited an hour and a half for him to finally get to me. I was so close to walking out of this deal. They did give a me a good trade in value for my car and a good price on the new one, but they definately need a new finance manager in the dealership. More

I had a great experience with Karen and Molye Chevrolet. She took the time to answer all my questions and concerns, followed up with us in a timely manner, and helped work with our budget. We are so happy i She took the time to answer all my questions and concerns, followed up with us in a timely manner, and helped work with our budget. We are so happy in our new traverse! Also Jay in finance was able to get the rate we had already been approved for so we were able to finance right at the dealership. We had a great experience at Molye and will be recommending to anyone who’s looking! More

A very good experience Quite a drive for us but the people we worked were very easy to talk with and not pushy like some dealers are. Will definitely recommend this dealersh Quite a drive for us but the people we worked were very easy to talk with and not pushy like some dealers are. Will definitely recommend this dealership. More

A very pleasant experience A bit of a drive for us to look at a truck but it was well worth it! David was a great help and answered some of our questions before we asked them. A bit of a drive for us to look at a truck but it was well worth it! David was a great help and answered some of our questions before we asked them. He was very knowledgeable on the vehicle that we were looking at. The deal was straight forward and not confusing. We are very pleased with our purchase and would suggest to anyone looking for a vehicle to check them out. More

Bought a new car. Mike was great to work with explained evreything we needed to know about the trax. Wetraded our car in and got a good deal. We got our new car and are Mike was great to work with explained evreything we needed to know about the trax. Wetraded our car in and got a good deal. We got our new car and are enjoying it. More

DJ made the car buying process a breeze, quick and easy! Extremely helpful and kind! I recommend him to anyone in search of a new vehicle, he makes the whole process understandable and easy! Thank you DJ!! Extremely helpful and kind! I recommend him to anyone in search of a new vehicle, he makes the whole process understandable and easy! Thank you DJ!! More

We were searching for a Used Chevy Equinox in the Rochester NY market, we found that Molye had 40+ units available. The website listed their hours of operation as being open until 8PM - we drove the Rochester NY market, we found that Molye had 40+ units available. The website listed their hours of operation as being open until 8PM - we drove the 30 miles from our home to the dealership, arriving at 7:10PM we were greeted by a completely dark showroom. Not to waste the trip, we explored the lot to verify their Equinox inventory. We found a couple of units that sparked our interest. I called the dealership the next day and shared our experience and the error on their website! (Sorry Molye, you lost a STAR for that issue). I asked to speak to SALES and luck of the draw, I got to speak to Karen Hire. I made an appointment for Saturday morning to view a 2016 Certified Equinox - listed on their website. Karen Hire, gets 10-STARS, she was accommodating, did not pressure us into a deal, is knowledgeable about her product, informative and helpful as we explored every step of the car buying process. When my son changed his mind about the unit he was interested in, Karen graciously asked the lot attendant to clear off the ice and snow covered 2017 Equinox (we ended up purchasing) so that we could inspect that unit and test drive it. Karen Hire's professionalism is what closed the deal for us! In the spring, when its time to replace my wife's car, we will look back at Molye's website, and call Karen to schedule a visit. More

Great Experience Courteous & Friendly. No pressure from sales person. Found vehicle through web search, took a test drive and purchased the vehicle in one visit. Recei Courteous & Friendly. No pressure from sales person. Found vehicle through web search, took a test drive and purchased the vehicle in one visit. Received great financing. More

Quick, painless, enjoyable Best experience my wife and I have had with buying a car. We both left the first time we visited the dealership saying how much we enjoyed working wit Best experience my wife and I have had with buying a car. We both left the first time we visited the dealership saying how much we enjoyed working with DJ. Nothing changed when we left the last time with our new to us car. More

Brought a used suv Great people to work with..Warm feeling . Very many used suv to look at.No pressure from the sales people. Looks like they have a beautiful service Great people to work with..Warm feeling . Very many used suv to look at.No pressure from the sales people. Looks like they have a beautiful service center. More