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Jessica Chevrolet

Honeoye Falls, NY

4.8
385 Reviews

115 W. Main St

Honeoye Falls, NY

14472

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385 Reviews of Jessica Chevrolet

January 17, 2024

So far the transition has gone well. Glad Troy stayed onboard. Hopefully the dealership continues to grow under the new umbrella More

by keng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
Feb 06, 2024 -

Jessica Chevrolet responded

We love Troy too!!!! Thank you :)

January 17, 2024

Did not honor free oil changes that were part of the purchase from previous dealership owner. I understand how that may be difficult however we were never notified of this policy change, yet they were a More

by Kbryan812@gmail.com
Recommend Dealer
Yes
Employees Worked With
Computer
Feb 06, 2024 -

Jessica Chevrolet responded

Unfortunately in the transition we were not given any information about the free oil changes that had been offered. We tried to track down a list so we could offer some communication or learn more about it but we were unable to do so so we honored it until the end of the year. Our marketing efforts come from a different list otherwise we would have contacted you sooner about the program. We apologize for the lack of communication but thank you for your feedback and we hope to earn your loyalty back in the future!

January 17, 2024

Troy has always been very helpful to me on fixing all my vehicles. He always does what I ask him to do. If he sees other issues he contacts me first before he starts doing work above an beyond what we More

by Pspacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you for trusting us to work on your vehicle!!!

January 17, 2024

Everything was timely . . people professional and Courteous, friendly.. work done was complete and part functions More

by anthony_a11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby, Ashley Danielak, Abbey McAneney
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you so much, we appreciate you! :)

January 17, 2024

Troy Appleby is extremely knowledgeable and his area of expertise is incredible. Along with that, his friendly helping demeanor is one of the main reasons I bring vehicles in for service, even if I did not More

by Rick Milne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby, Ashley Danielak, Abbey McAneney
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you so much for your service loyalty, we appreciate you! We'd love to earn the same on the sales side as well :)

January 17, 2024

The service was excellent as were the people. They were friendly and the work was done timely More

by JjJj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Henderson , Troy Appleby
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you so much!!!

January 17, 2024

Somehow a $50 dollar taillight assembly that was 1 hout labor . turned into what to do with with A $450.oo estimate. More

by Alan Milanette Owner Timber Frames Inc.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
January 17, 2024

I've just dealt with the service department and that has been a great experience More

by gregorypestle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby, Abbey McAneney
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you so much!!!!

January 17, 2024

Never have any issues and Troy always works with me to get my car right in when there is a problem More

by jmeredith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
Feb 06, 2024 -

Jessica Chevrolet responded

We will always fit you in! Thank you for coming to us!

January 17, 2024

I was very pleased with my experience at Jessica Chevrolet. The team was kind, helpful, and made the experience of buying a car so pleasant More

by econnell2016
Recommend Dealer
Yes
Employees Worked With
John Stauffer, Garth Anderson
Feb 06, 2024 -

Jessica Chevrolet responded

This means a lot, thank you!!!! Congratulations we hope you enjoy your new vehicle :)

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