Jersey City Kia

DO NOT GO HERE! I have never in my life taken the time to create an account to write a review, but i am horrified by my experience. I don't even want to leave one sta I have never in my life taken the time to create an account to write a review, but i am horrified by my experience. I don't even want to leave one star but there is no other option. I spent all day waiting in the dealership and felt like I was forced into a lease instead of financing even after putting 8,000 in cash as my down payment.. I called multiple times to speak to the manager over the paperwork, and always receive the excuse that he is busy, and never calls back. Also my tint is scratched in the back window of my brand new car, they said they would follow up to replace it, but still no follow up back. I never received my spare key, my sd card for my navigation, or my license plate still and its days from a whole month. I had to drive all the way back for my bill of sale, and key when I live almost two hours away. I spoke to multiple other Kia dealerships and sat with one of their brokers, who told me my paperwork and down payment prices do not match up and my final paperwork was almost 3,600 over. When I placed my down payment I paid by a debit card and was told I had to split my $8,000 payment between kia and then drive to Luxe Autos office in bayonne to pay the rest. Other dealerships said I got played and I definetly feel that way. I am so upset with my purchase.. All of this chaos is driving me crazy, and makes me not want to enjoy my car. More

I'm revising my previous review, which was excellent The sale went smoothly and quickly, but we didn't receive our license plates before the temps expired and had to deal with a nasty employee before get The sale went smoothly and quickly, but we didn't receive our license plates before the temps expired and had to deal with a nasty employee before getting to a supervisor so that the plates would be delivered to us. We are still awaiting our title and the inspection sticker. I have never had to pursue things like this before with any other dealer. They charge $300 to do the paperwork and we had no choice but to pay it. Where are these documents? Why do I have chase them down? Why were the license plates delivered without the inspection sticker? This is not what quality customer service looks like. Again, the sale went smoothly, but this kind of nonsense speaks to their attention to detail and tells me that we need to get our car serviced elsewhere. And no, we wouldn't recommend them. Not a lot of competition, though. More

Hudson Kia service My 2 yr anniversary with my Sorento was this June. I have maintain my relationship with this dealer since then. So far I have been satisfied. The staf My 2 yr anniversary with my Sorento was this June. I have maintain my relationship with this dealer since then. So far I have been satisfied. The staff is great. Dwayne takes care of me very professionally.. No complaints. I recomendable you try them More

Jude was absolutely amazing Words cant explain how amazing this dealership is everyone including rosa is absolutely amazing and so was jude i brought my dream car with no problem Words cant explain how amazing this dealership is everyone including rosa is absolutely amazing and so was jude i brought my dream car with no problems. I recommend this place to any/EVERYONE!! You rock hudson kia More

Experience greatness From the start, the process went smooth. Adonis is straight shooter, who lets you know from the beginning what he can and can not do. I went in From the start, the process went smooth. Adonis is straight shooter, who lets you know from the beginning what he can and can not do. I went in and came out with an upgraded Nissan Versa Note. System was flawless. Except the detailing they need to step it up. More

Best dealership car service I've experienced by far If I can rate more than a 5 star I would. I have delt with other dealerships but the KIA in jersey city has great honest customer service. Very help If I can rate more than a 5 star I would. I have delt with other dealerships but the KIA in jersey city has great honest customer service. Very helpful and I feel they are honest and not out for your money . Big shout out to Dwayne very friendly and helpful with all my Sorrento's needs and he made sure my baby got a car wash they did and awesome job (armoral did look nice by the way ) 😊 God Bless More

No complaints I came to the location for an oil change and the representative went above and beyond for me I also called two times prior to coming in and he was v I came to the location for an oil change and the representative went above and beyond for me I also called two times prior to coming in and he was very helpful and patient with me while on the telephone so I have no complaints at all More

Great Deal I have a great experience with the salesperson and I have an excellent deal on my Kia Sportage ..I would recommend this to my friends I have a great experience with the salesperson and I have an excellent deal on my Kia Sportage ..I would recommend this to my friends More

excellent service.Ismael was amazing.very good in updating, explaining etc. yes, and the issue with noise under dash board was resolved.the car was under warra service.Ismael was amazing.very good in updating, explaining etc. yes, and the issue with noise under dash board was resolved.the car was under warranty and it was honored with no issues. More

Service The service dept. here is the best. I have been coming here for about 3 years now. Everyone is very professional and honest. I needed service on my c The service dept. here is the best. I have been coming here for about 3 years now. Everyone is very professional and honest. I needed service on my car and my schedule was so hectic that Scott the manager arranged for my car to be picked up and returned. Thank you Scott! More