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Jerry's Toyota - Service Center

Baltimore, MD

4.2
273 Reviews

273 Reviews of Jerry's Toyota - Service Center

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July 09, 2023

Great service; place is comfy w complementary coffee; easy to schedule so far; reasonable price More

by raycor12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
Jul 09, 2023 -

Jerry's Toyota responded

Thank you for reviewing Jerry’s so positively!

July 06, 2023

All of the employees that I needed to work with were polite and attentive and respectful. My rep was focused on my concerns. More

by karentaneyhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
Jul 09, 2023 -

Jerry's Toyota responded

Thank you for taking the time to provide your feedback of your experience! We look forward to seeing you on your next visit!

July 05, 2023

Yolanda was friendly, knowledgeable, and professional. She explained everything well, answered my questions, and has a sense of humor! The tech temporarily fixed my trunk lock until I could afford to hav More

by notcalmdotcom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience with Yolanda and the service provided for you and your vehicle! We look forward to seeing you on your next visit for service or the purchase of your next Prius!

June 30, 2023

Always a great experience at Jerry’s! Service was quick and staff is very kind! More

by sydneyb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessica Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Hillenburg, Skylar Dipietrantonio
Jul 02, 2023 -

Jerry's Toyota responded

Thank you for taking the time to leave a positive review of our Jerry’s staff!

June 22, 2023

Service rendered was prompt and professional. I could have asked for no more. Many thanks! More

by Joe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Jerry's Toyota responded

Thank you for reviewing Jerry's so positively! We look forward to seeing you on your next visit!

June 21, 2023

All employees were super nice, polite and helpful. When I finally buy a new vehicle it will be at Jerry's. More

by ehassell77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Jerry's Toyota responded

We appreciate you for choosing Jerry's! Thank you and we look forward to your next visit!

June 20, 2023

My service advisor, Yolanda, has been taking excellent care of me and my 2015 4Runner since new. She’s always kept me up on all scheduled services, keeping it in tip top shape. The techs have also gon More

by hlingenfelder
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience! We appreciate your kind words and we look forward to seeing you on your next visit!

June 17, 2023

Yolanda was very pleasant and helped me to get the information I needed. I was told the service would be an hour and a half and it was a bit longer, closer to 2 hour wait. More

by TheFerns511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Jerry's Toyota responded

Thank you for taking the time to provided your feedback on you services with us. We apologize about the extended wait time on your service and will strive harder next time!

June 17, 2023

The service team were very prompt and professional. Jennifer was very helpful and addressed all my concerns. More

by K. Tan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Jerry's Toyota responded

Thank you for taking the time to provide such a wonderful review of your experience with us!

June 13, 2023

Jerry’s Toyota on Belair rd in Baltimore,Md is an excellent Dealership. From sales to the service maintenance. I have been going there over 20 years. Today my vehicle was in for service and Amanda Ly More

by slowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Lynn
Jun 14, 2023 -

Jerry's Toyota responded

Thank you so much for your continued loyalty with us! We appreciate your kind words on Amanda and we look forward to your next visit!

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