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Jerry's Toyota - Service Center

Baltimore, MD

4.2
287 Reviews

287 Reviews of Jerry's Toyota - Service Center

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October 19, 2023

Excellent services. Job well done. I would recommend love one to go to Jerry toyota.Hope they will keep the services More

by bayedieye1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Jerry's Toyota responded

Thank you for reviewing Jerry’s so positively! We look forward to seeing you on your next service visit!

October 19, 2023

I regret dealing with this people , their customers relation is very very poor , I purchased a car from them and I meet a very good guy that help me out but after I finish my 50,000 mileage I paid for More

by oluwaseunsewanu25Oluwaseun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khalid Delagarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Jerry's Toyota responded

Thank you for taking the time to provide feedback on your experience with us. We apologize the service transaction was a less than stellar one. We will provide your review to our management team for their attention. If you would like to discuss your concerns further, please email our Service Director at jmontoya@jerrysautogroup.com or call 410-661-5700.

October 13, 2023

Did a great job. Didn't have an appointment but checked out my tire light situation and did an inspection on rest of vehicle as well. More

by terrysat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Jerry's Toyota responded

Thank you for providing a wonderful review on your experience with us!

October 10, 2023

Great services provided. . staffs are always helpful. They get you in and out as fast as possible More

by olusolapt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jerry's Toyota responded

Thank you for reviewing our Jerry's staff so positively! We appreciate your kind words and look forward to seeing you on your vehicle's next visit.

October 08, 2023

So far my dealings have been handled efficiently and honestly. The staff friendly and personable. No complaints. More

by threeartsygulls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
Oct 12, 2023 -

Jerry's Toyota responded

Thank you for providing such a positive review on your experience with us. We look forward to seeing you on your vehicle's next visit!

October 06, 2023

I GET QUALITY CAR CARE FROM THE STAFF AT JERRYS TOYOTA. ALSO, BEING ABLE TO VIEW THE SERVICE VIDEO IS A PLUS. More

by rosenthings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Jerry's Toyota responded

Thank you for reviewing Jerry's so positively! We look forward to seeing you on your next visit!

September 08, 2023

Work was done in a timely manner. . car was clean and neat. There was no charge for services done. More

by Prltaxes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
Sep 11, 2023 -

Jerry's Toyota responded

Thank you for providing feedback on your experience with us! We look forward to seeing you on your next visit!

September 07, 2023

While I don’t care for my salesman, Skyler and the service dept are great! More

by Cenathan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
September 07, 2023

Service department is east to schedule appointment and courteous. They do not pressure you on any of their recommendations. More

by Taco Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Jerry's Toyota responded

Thank you for providing a wonderful review on your experience with us! We look forward to seeing you on your vehicle's next visit!

September 06, 2023

I am pretty much neutral in judgment. I have always been taken care of when I'm there. Occasionally there have been unexpected charges but I'm pleased. More

by celahn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Sering
Sep 07, 2023 -

Jerry's Toyota responded

Thank you for providing feedback on your experience with us! We will see you on your vehicle's next visit.

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