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Jerry's Toyota - Service Center

Baltimore, MD

4.2
289 Reviews

289 Reviews of Jerry's Toyota - Service Center

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September 08, 2016

Service was greatly satisfied and my advisor Ms. Yolanda, was very professional and knows her job. The waited time was reasonable and the charge was reasonabl More

by udogod77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheena Colbert
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 08, 2016

My Car's Problem, Jerry's Toyota is the answer. Eversince I choiced Jerry's Toyota as my Car Maintenance years ago, I did not attempt to shop for another Car Service Center. Everytime I go there to More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ortiz, John Good
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for your business. We are here to help with all your vehicle needs. Sincerely, Matt Bukowski General Manager

September 04, 2016

Prompt service Had a minor problem (check engine light) that was quickly identified and corrected. I was able to get an appointment the day I called, and were done i More

by Brad P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, John Guerriero, Christa Kurek
Sep 19, 2016 -

Jerry's Toyota responded

We are pleased to hear about your recent experience. Thank you for sharing your review. Sincerely, Matt Bukowski General Manager

September 02, 2016

Always excellent The work done on my car is timely, experienced and professional personnel I trust. The service mgr gives me updates on my vehicle and listens while I More

by Mary Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Newell, John Good
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review. We appreciate your business. Sincerely, Matt Bukowski General Manager

August 31, 2016

Exccelent service, dedication and costumer care! Great job 150% satisfied! would feinitely go there again. Would purtchase a new car from Jerry's Toyota also a certifed pre-owned one. Rudy Koffler More

by rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruann Williams, Polly Mason
Sep 19, 2016 -

Jerry's Toyota responded

We are pleased to hear your are 150% satisfied. Thank you for sharing your review! Sincerely, Matt Bukowski General Manager

August 24, 2016

Excellent Service Every time I go in for Service, I am treated great, informed and treated respectfully. I have not had any isses with any service visits and I have bee More

by Jack Redel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Baxley
Aug 25, 2016 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business! Sincerely, Matt Bukowski General Manager

August 05, 2016

Quality care service Good service Experienced staff Friendly staff. Great service center. Sheena is very knowledgable. She goes the extra mile. She provide excellent c More

by LAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Colbert
Aug 12, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience with Sheena. We appreciate your business. Sincerely, Matt Bukowski General Manager

July 30, 2016

DON'T TRUST THIS STEALERSHIP; WORST IN THE AREA!!!! My father bought his Camry here brand new and currently has about 90k on his odometer. This dealership can't even do oil changes right they stripped t More

by BruceHyun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Montoya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Good
Aug 12, 2016 -

Jerry's Toyota responded

Please call George Castaneda, Service Manager, at 4106615700 to discuss any details regarding your bill or visit.

July 21, 2016

great service Car washed as well as changed tire and Bluetooth connect properly to my apple app. Great costumer service as well as team work. Needed to go to the ba More

by Smiles😘
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Moskos, Skyler D.
Jul 22, 2016 -

Jerry's Toyota responded

We are pleased to hear about your service visit. Thank you for sharing your review! Sincerely, Matt Bukowski General Manager

June 29, 2016

Airbag Recall No Problem Big thanks to #SheenaColbert and her team at #JerrysToyota. I had the standard airbag recall, made an appointment, dropped off my truck Early Bird an More

by The Mad One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Colbert
Jul 01, 2016 -

Jerry's Toyota responded

Thank you for sharing your experience with Sheena at Jerrys. We appreciate your business. Sincerely, Matt Bukowski General Manager

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