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Jerry's Toyota - Service Center

Baltimore, MD

4.2
289 Reviews

289 Reviews of Jerry's Toyota - Service Center

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October 23, 2016

40,000 mile service had my 40,000 mile service, new tire and ready for winter, my service advisor was awesome thank you jennifer standish. see you again. really nice dea More

by burnskevin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Jerry's Toyota responded

Thank you for the 5-star rating, we appreciate your business. Sincerely, Matt Bukowski General Manager

October 12, 2016

Great service department! Employee was pleasant to deal with and helpful in getting the service needed. I came back for services that were recommended from my previous visit. More

by Bridell69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good
Oct 13, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review, we appreciate your business. Sincerely, Matt Bukowski General Manager

October 07, 2016

no problems in and out no problems. I usually have to wait a little longer than I would like but this time it was in and out. More

by kdjiot;w
Customer Service
Recommend Dealer
Yes
Employees Worked With
Hope Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2016 -

Jerry's Toyota responded

Thank you for the 5-star rating, we appreciate your business! Sincerely, Matt Bukowski General Manager

September 30, 2016

Replace axle assembly Went up to talk about having work done and they scheduled me the very next day work was completed by end of that day as promised! Everybody was very More

by 4 runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christa Kurek
Oct 07, 2016 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business. Sincerely, Matt Bukowski General Manager

September 29, 2016

Quick, Precise and Friendly I was in a hurry and they were fast. I was in and out in no time. I was sent a reminder which was extremely helpful. More

by Richardson, Lynette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Oct 07, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience at Jerry's Toyota. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 22, 2016

Good experience Preferred service writer john good listens to customer needs. He is consistent and timely in his estimates and delivery. He communicates well and ke More

by Jfm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience with John Good and Jerrys. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 22, 2016

Oil change with little wait. Nothing ruins your day like a long wait at the dealership. Jerrys Toyota serves you as soon as you enter the garage area. They take great care of my v More

by Bluebell Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Colbert
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review, we appreciate your business! Sincerely, Matt Bukowski General Manager

September 15, 2016

Second visit I had my 24000 mile service done. I had my 20000 service done here as well. Both were done quickly and everyone was courteous. Only issue is when c More

by yofeeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 19, 2016 -

Jerry's Toyota responded

I would love to clear up any confusion with your inspection, please call me at 4106615700 ext 2224. Sincerely, George Castaneda Service Manager

September 15, 2016

45,000 mi check up. 1. Service Center was available in the evening which made it possible with my difficult work schedule to take my car for service. 2. Their service wa More

by Froggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember names
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience at Jerry's Toyota. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 14, 2016

Awesome Great service great people i would recommend this dealership to anyone looking for no hassle friendly reliable service. It was a breeze very accommoda More

by sal khdeir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Moskos, Skyler D.
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your review. We appreciate your recommendation. Sincerely, Matt Bukowski General Manager

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