289 Reviews of Jerry's Toyota - Service Center
great service Great service the price was reasonable the atmosphere was friendly. The service peeople were knowledgeable. They cleaned my car really well. I didn't Great service the price was reasonable the atmosphere was friendly. The service peeople were knowledgeable. They cleaned my car really well. I didn't have to wait to long for them to complete the service. More
My experience was quite favorable. I was in and out in an ho I was please with the level of customer service provided. The staff were very attentive to my needs. They made me feel like I mattered even though the I was please with the level of customer service provided. The staff were very attentive to my needs. They made me feel like I mattered even though there were many other cars to be serviced. More
Dependable, convenient, quality and friendly service. Jerry's Toyota has always given me personal & quality service. I get easy access to appointments,top service, fair price, good hours, car washes if we Jerry's Toyota has always given me personal & quality service. I get easy access to appointments,top service, fair price, good hours, car washes if weather permits & shuttle service home and back to pick up my car. I always get top personal attention from the rep who puts my car into service. They thoroughly explain what has been done and what will need to be done at a later date. You also get an approximate cost analysis of future work that maybe needed. More
excellent service when its time for service of my vehicle, I can aways count on good service , friendly faces, and peace of mind knowing that my vehicle is in good hand when its time for service of my vehicle, I can aways count on good service , friendly faces, and peace of mind knowing that my vehicle is in good hands More
Fantastic The young lady in service was exceptional. Always courteous and precise. I appreciate her knowledge and expertise about my rav4.The experience is alw The young lady in service was exceptional. Always courteous and precise. I appreciate her knowledge and expertise about my rav4.The experience is always better than expected More
Prius is in Great Shape I took my Prius in for it's first Maintenance Visit. I came 15 minutes early, but they started right away. They told me they would check everything an I took my Prius in for it's first Maintenance Visit. I came 15 minutes early, but they started right away. They told me they would check everything and wash the car, and it would be ready in about one hour. And YES, all that was done, and it was ready when they said it would be. I love my Prius, and I'm glad I bought it from Jerry's. More
Jerry's Toyota My family has purchased all of their cars from Jerry's Toyota. I bought my Corolla from Jerry's in 2005. My wife bought her Corolla from Jerry's in 20 My family has purchased all of their cars from Jerry's Toyota. I bought my Corolla from Jerry's in 2005. My wife bought her Corolla from Jerry's in 2009. My son bought his Prius from Jerry's in 2016. My wife and I had 2 previous Corollas that we had bought from Jerry's Toyota. We always get our vehicles serviced at Jerry's Toyota. I wouldn't think of trying to work on my car by myself. I am satisfied with Jerry's service department. I expect to continue going to Jerry's in the future. Mike Emig, Baltimore More
length of service time 4 1/2 hours is too long for an appt. change for 4 new tires and 3 month check up. Too long to sit at dealership. 4 1/2 hours is too long for an appt. change for 4 new tires and 3 month check up. Too long to sit at dealership. More
Highlander service John Good is excellent in keeping me informed on what work is needed ,why it is needed and when we can expect th he car to be ready for pickup. John Good is excellent in keeping me informed on what work is needed ,why it is needed and when we can expect th he car to be ready for pickup. More
DONE WITH JERRYS I bought my tundra in 2009 love the truck, will never go back to Jerry's. They have been servicing my truck sense I bought it. Twice in the past I c I bought my tundra in 2009 love the truck, will never go back to Jerry's. They have been servicing my truck sense I bought it. Twice in the past I caught them trying to screw me on unnecessary repairs. Once I was told I needed a new seat cover that cost over $700, I took it home and fixed it my self for $0. Some clips needed to be reattached and screws were missing. Then I was told I needed brake pads and rotors, they said the rotors were worn/rusted beyond repair. Again I took it home, and after bending a breaker bar and twisting a 4 way lug wrench trying to remove the lug nuts I ended up using a 3/4 inch impact that struggled to remove them because there "technician's severely over torqued them. The pads did need replaced but they lied about the rotors, the only rust on them was where every other rotor in the world is rusted, were the pads don't touch. And the latest incident cost me $221, again there "technician" over tightened the drain plug on the oil pan and stripped it. Their reasoning was because the truck had over 100 thousand miles on it (BS). The bill started at $805, I ended up paying $221 for their screw up. As I said, I love the truck but it will never pass through their doors again. More