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Jerry's Toyota - Service Center

Baltimore, MD

4.2
289 Reviews

289 Reviews of Jerry's Toyota - Service Center

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March 01, 2017

great service Great service the price was reasonable the atmosphere was friendly. The service peeople were knowledgeable. They cleaned my car really well. I didn't More

by moe1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Jerry's Toyota responded

Thank you for sharing your service experience. We appreciate your business. Sincerely, Matt Bukowski General Manager

February 26, 2017

My experience was quite favorable. I was in and out in an ho I was please with the level of customer service provided. The staff were very attentive to my needs. They made me feel like I mattered even though the More

by Sharon Queen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christa Kurek
Mar 09, 2017 -

Jerry's Toyota responded

Thank you for sharing your experience, we appreciate your business. Sincerely, Matt Bukowski General Manager

February 24, 2017

Dependable, convenient, quality and friendly service. Jerry's Toyota has always given me personal & quality service. I get easy access to appointments,top service, fair price, good hours, car washes if we More

by Solera Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul ? Mechanic
Mar 09, 2017 -

Jerry's Toyota responded

Thank you for your 5-star rating, we appreciate your business. Sincerely, Matt Bukowski General Manager

February 24, 2017

excellent service when its time for service of my vehicle, I can aways count on good service , friendly faces, and peace of mind knowing that my vehicle is in good hand More

by Eugene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business. Sincerely, Matt Bukowski General Manager

February 23, 2017

Fantastic The young lady in service was exceptional. Always courteous and precise. I appreciate her knowledge and expertise about my rav4.The experience is alw More

by Benjamin Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Jerry's Toyota responded

Thank you for sharing your service review, we appreciate your business. Sincerely, Matt Bukowski General Manager

February 22, 2017

Prius is in Great Shape I took my Prius in for it's first Maintenance Visit. I came 15 minutes early, but they started right away. They told me they would check everything an More

by Sylvia Rath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skyler D.
Feb 23, 2017 -

Jerry's Toyota responded

Thank you for sharing your service experience at Jerry's Toyota. We appreciate your business. Sincerely, Matt Bukowski General Manager

February 17, 2017

Jerry's Toyota My family has purchased all of their cars from Jerry's Toyota. I bought my Corolla from Jerry's in 2005. My wife bought her Corolla from Jerry's in 20 More

by mike789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahram Javan
February 16, 2017

length of service time 4 1/2 hours is too long for an appt. change for 4 new tires and 3 month check up. Too long to sit at dealership. More

by cafrolyn manning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know names
Feb 17, 2017 -

Jerry's Toyota responded

We sincerely appreciate your feedback. Carolyn, we value your business and we will review your comments with our team. Please don't hesitate to call us if you'd like to discuss your feedback in greater detail. Sincerely, Matt Bukowski General Manager

February 15, 2017

Highlander service John Good is excellent in keeping me informed on what work is needed ,why it is needed and when we can expect th he car to be ready for pickup. More

by Herd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good
Feb 17, 2017 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business. Sincerely, Matt Bukowski General Manager

February 14, 2017

DONE WITH JERRYS I bought my tundra in 2009 love the truck, will never go back to Jerry's. They have been servicing my truck sense I bought it. Twice in the past I c More

by woolybooger
Recommend Dealer
No
Employees Worked With
Feb 17, 2017 -

Jerry's Toyota responded

We sincerely appreciate your feedback. We value your business and we will review your comments with our team. Please don't hesitate to call us if you'd like to discuss your feedback in greater detail. Sincerely, Mike Diskin Service Director

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