Jerry's Toyota - Service Center

Never again will I use Jerry's. I called and made an appointment for a leak that I've had for awhile now. They told me they'd call in the leak doctor and to have my car there by 9:30am today. I get ther appointment for a leak that I've had for awhile now. They told me they'd call in the leak doctor and to have my car there by 9:30am today. I get there and they say well we don't know if we can get the leak doctor in today... It was supposed to be done two days ago. They couldn't get them to come in. They return my truck, send me home, and suggest I try Safelite. I called the manager and she said what do want me to do about it?.... I was floored... No compassion or admitting they didn't schedule the appointment correctly, just an oh well. My partner had to miss work for this to take me there. I give them a solid 0/10 for today... More

Dealership is great overall. High prices on service, but what do you expect? What got me is the spam mailers. Just received a pretty agressive one from Kris stating he needs my car now because "someone is i what do you expect? What got me is the spam mailers. Just received a pretty agressive one from Kris stating he needs my car now because "someone is interested." Left a very bad taste in my mouth. More

Very pleased Paul was very understanding and took into consideration everything I was looking for. He takes his time and work hard to get you exactly or close to w Paul was very understanding and took into consideration everything I was looking for. He takes his time and work hard to get you exactly or close to what you want. I am very glad I found him. He keeps any promise he makes. I've had my SUV a little over a month and he still checks up on me to see if everything is good. I can still contact him anytime with any questions I may have. He doesn't put me off he treats me the same as if I was in the process of purchasing. If you are looking for a new or used vehicle please contact Paul you will be very pleased you did. More

Great Customer Service Bought my 4RUNNER at Jerrys Toyota. Great Experience. Getting my first recommended service today. Very happy with the great customer service. Broo Bought my 4RUNNER at Jerrys Toyota. Great Experience. Getting my first recommended service today. Very happy with the great customer service. Brooke my service writer is awesome. Super Friendly, Super knowledgeable! I will recommend all of my friends to Jerrys Toyota More

I’ve never been treated so horrible I dealt with stefani immediately after my car was flooded by her attendants. She was helpful at the moment by getting me into a loaner vehicle while t I dealt with stefani immediately after my car was flooded by her attendants. She was helpful at the moment by getting me into a loaner vehicle while the cleaned my vehicle. Every seemed fine I showed her some of my soaked belongings and she asked if she could handle them and I allowed her. When I left the dealership she stated to my boyfriend and I that if there was any damage or anything to let them know when I dropped off the car. That’s when everything turned for the worse. When I came back with the car my boyfriend over heard this woman trash talking me. She was stating she thought everything was handled and what else could I possibly want! She made rude statements in regards to how long we had the rental. She spoke unprofessionally about me to my boyfriend. She also lied to protect herself during the incident. She stated how could my phone be damaged when she saw my boyfriend and I both with our phones! The answer to that is I have another phone for my business which was left in my travel bag which was in my car because no one ever told me to remove all personal items from the car! I came in for an oil change so really no one needed to be in my car! Then she minimized the damage to my vehicle! She blatantly called me a liar and said my windows were only cracked! That wasn’t true the windows were completely down and gallons of water flooded my car because her careless staff thought it was ok to run my car through the car wash with my rear windows down! This company has made my life a living xxxx and stefani is one of the most unprofessional people I have ever dealt with!!!!!! Do not come here More

Best customer experience The Service Director cares about Jerry’s customers so much he was willing to pick up and deliver the 90 year old Mother’s car She loves him and I lov The Service Director cares about Jerry’s customers so much he was willing to pick up and deliver the 90 year old Mother’s car She loves him and I love him🥰 More

Worst Dealership Ignorant manager who cannot even offer to fix my car after damaging my latch during an oul change. Mr. Mike is very rude and ignorant Ignorant manager who cannot even offer to fix my car after damaging my latch during an oul change. Mr. Mike is very rude and ignorant More

Yolanda’s wonderful customer service! We took our car in for brakes. Every time we sit down with Yolanda it’s always a pleasant visit. She made sure we had a shuttle and didn’t wait long a We took our car in for brakes. Every time we sit down with Yolanda it’s always a pleasant visit. She made sure we had a shuttle and didn’t wait long at all. More

Always satisfied I came in for routine maintenance (oil change, tire rotation, etc). Yolanda was friendly as always and I received quality service. Keep up the great w I came in for routine maintenance (oil change, tire rotation, etc). Yolanda was friendly as always and I received quality service. Keep up the great work Jerry’s. More

Had an issue that was professionally resolved I bought a 2017 Toyota Camry from this dealership in December 2016 and was happy, I started to have a problem with a horrible smell in my car over tim I bought a 2017 Toyota Camry from this dealership in December 2016 and was happy, I started to have a problem with a horrible smell in my car over time. I got a little pushback at 1st but Chad the sales manager and Paul Southland worked it out for me. Even with my current credit challenges they came through for me and now I am in a 2018 Toyota Camry. They were extremely patient and professional. More